Sales Area Manager
D.R. Horton · Charlotte, NC · 1 wk ago
Business DevelopmentFull-time
Essential Duties and Responsibilities
- Lead and manage sales operations across multiple active communities, ensuring achievement of revenue targets
- Coach and develop Sales Representatives through field observation, performance feedback, and structured training to improve closing effectiveness and customer experience
- Monitor community traffic, conversion metrics, and backlog performance; implement strategies to improve results
- Ensure model homes maintain brand standards, visual presentation, and professional sales environments
- Partner with Online Sales Concierge, marketing, and corporate teams to align lead generation strategies and optimize buyer engagement
- Review contracts, pricing, and incentives to ensure compliance with company policies and profitability expectations
- Collaborate with construction and operations teams to manage inventory releases, home readiness, and customer communications
- Analyze local market conditions, competitor activity, and buyer trends to inform sales strategies and leadership recommendations
- Support grand openings, broker events, and promotional initiatives to increase community visibility and traffic
- Aid leadership with forecasting, staffing plans, and succession development within the sales organization
- Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Supervisory Responsibilities
- Supervises 2 or more employees
Qualifications
- Education and/or Experience: Bachelor’s degree in Business, Marketing, Real Estate, or related field preferred; equivalent experience considered
- Experience: 5+ years of new home sales or residential real estate experience; 2+ years of leadership, coaching, or team oversight experience
- Licenses: Active real estate license required where applicable; candidates not currently licensed must be actively enrolled in the licensing process upon hire and obtain licensure within division-required timelines as a condition of continued employment in the role
- Skills: Knowledge of residential homebuilding sales processes, contracts, financing coordination, and customer lifecycle management; strong computer skills are required. Proficiency in Microsoft Office applications and the ability to learn new programs/systems quickly is essential; ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications; specific vision abilities required by this job include close vision and peripheral vision; the noise level is generally moderate
- Preferred Qualifications: Experience managing multiple communities or high-volume production homebuilding sales; familiarity with CRM platforms, sales reporting tools, and builder-specific processes
Benefits
- Medical, Dental and Vision
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life & Disability Insurance
- Vacation, Sick, Personal Time and Company Holidays
- Multiple Voluntary and Company provided Benefits