Sales and Service Technician
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to decide which sections to include. The posting includes:
- About State Systems, Inc. (company description) – could be "About the role"? Actually "About the role" is not present; we have "About State Systems, Inc." which is about company. Could we use "About the role"? The instruction says we can use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real content. We have content for responsibilities (What You'll Do), requirements/qualifications (What We're Looking For), benefits (Compensation & Benefits), schedule (Schedule: Full-time | Monday–Friday, Day Shift). Also maybe "Skills" could be derived but not separate. We can combine qualifications and skills into Requirements? The instruction says we can use Requirements, Qualifications, Skills. But we need to avoid thin sections. Perhaps we can have sections: Responsibilities, Requirements (including qualifications and skills), Benefits, Schedule. Also maybe "About the role" could be used for the initial description about the role (the paragraph after "About State Systems, Inc."?). Actually there is a paragraph: "We’re looking for a motivated Sales/Service Technician who enjoys hands-on work, problem-solving, and connecting with customers. If you’re mechanically inclined, take pride in your craftsmanship, and value helping others stay safe, this is an excellent opportunity to grow your career in the fire protection industry." That's more about the role. Could be "About the role". But we also have "About State Systems, Inc." which is company description. Could we include that as a separate section? Not in the list but we could still use
for any heading? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are examples, but we could also use other headings? Probably we should stick to those examples. However we need to preserve all substantive information. The company description is substantive; we could put it under a heading like "About the Company" but that's not in the list. Might be okay to still use for any heading; they didn't forbid other headings, just gave examples. Safer to include a section "About the Company" as About the Company
. But they said "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are typical headings; we can use others if needed. I'd include About the Company.
But we must not create Pay/Schedule/Benefits sections unless posting actually states them. It does state Compensation & Benefits and Schedule. So we can include Benefits and Schedule sections.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: EEO, equal-opportunity, scam-warning, application instructions, texting privacy policy, pre-employment screening, etc. Also remove duplicated lines.
We need to preserve all substantive information: company description, role description, responsibilities, requirements (including education, driver's license, mechanical aptitude, multitask, communication, software proficiency, customer-focused, physical condition, willingness to work outdoors, lift/carry/push, climb ladder, handling chemicals, MSDS), compensation & benefits (first-year earnings range, commission/bonus, 401(k) match, health/dental/vision, life insurance, voluntary benefits, PTO, holiday pay, company vehicle/allowance, company phone/allowance, logo attire, employee assistance, wellness programs, FSA/HSA, professional development, referral/retirement programs, pet insurance, additional voluntary benefits), schedule (Full-time | Monday–Friday, Day Shift), work environment (On-site and in the field (Memphis area)). Also location: Memphis, TN (On-Site / Field Based). Division: Fire Protection. Company: State Systems, Inc. Might include location as a short paragraph.
We should not repeat job title as heading. The job title is Sales/Service Technician. We'll not put that as heading.
We need to output only HTML fragment, no /, no markdown fences.
Let's structure:
About the Company
Founded in Memphis, TN, State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Our mission is simple: to protect life and property every day through integrity, innovation, and superior customer service.
About the Role
We’re looking for a motivated Sales/Service Technician who enjoys hands-on work, problem-solving, and connecting with customers. If you’re mechanically inclined, take pride in your craftsmanship, and value helping others stay safe, this is an excellent opportunity to grow your career in the fire protection industry.
Responsibilities
- Sell and service fire protection products and maintenance agreements within your assigned territory.
- Inspect, install, and repair fire extinguishers, fire suppression systems, and emergency/exit lighting.
- Identify new prospects and generate leads through professional communication and service visits.
- Present proposals to potential customers, highlighting the value and advantages of our services.
- Follow up with prospects and maintain relationships with existing customers.
- Complete work orders and documentation accurately and in accordance with company procedures.
- Provide superior customer service while representing State Systems in a professional manner.
Requirements
- High School Diploma or equivalent required.
- Valid driver’s license with a clean driving record.
- Strong mechanical aptitude and problem-solving skills.
- Ability to multitask, stay organized, and manage a full work schedule.
- Excellent interpersonal and communication skills.
- Proficiency with Windows-based software and Microsoft Office.
- Customer-focused, results-driven, and action-oriented mindset.
- Must be in good physical condition with no limitations.
- Must be willing to work outdoors in inclement weather.
- Must be able to lift a minimum of 75 pounds.
- Must be able to carry 50 pounds repeatedly.
- Must be able to push greater than 100 pounds as needed.
- Must be able to safely climb a ladder and reach a height of at least 12 ft.
- This position may require the handling of chemicals that may be skin and/or respiratory irritants. Person may also be exposed to ventilation areas which may have respiratory irritant. Must not be skin and respiratory sensitive to these materials and environments. MSDS are available.
Benefits
- First-year earnings typically range from $45,000–$60,000, with top performers earning more based on commission and bonus opportunities.
- Commission and bonus opportunities
- 401(k) with company match
- Health, dental, and vision insurance
- Life insurance and voluntary benefits
- Paid time off and holiday pay
- Company vehicle or allowance
- Company phone or allowance
- Logo attire provided
- Employee assistance and wellness programs
- Flexible Spending and Health Savings Accounts
- Professional development and advancement opportunities
- Referral and retirement programs
- Pet insurance and additional voluntary benefits
Schedule
Full-time | Monday–Friday, Day Shift
Work Environment
On-site and in the field (Memphis area)
We also have location: Memphis, TN (On-Site / Field Based). Could incorporate into Work Environment or a short paragraph. Maybe add a short Location: Memphis, TN (On‑Site / Field Based).
before About the Company.
But we must not repeat job title as heading. That's fine.
We need to ensure we didn't include any boilerplate like EEO, etc. We removed those.
Check for duplicated lines: The responsibilities list includes "Sell and service fire protection products and maintenance agreements within your assigned territory." and later "Present proposals to potential customers, highlighting the value and advantages of our services." etc. No duplication.
Check for any leftover like "Texting Privacy Policy And Information Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting “Stop.” Pre-Employment Screening All employment offers are contingent upon successful completion of a background check and drug screening, in accordance with applicable laws and company policy. SSI Fire & Safety is an Equal Opportunity Employer committed to diversity and inclusion." We removed.
Now ensure we didn't miss any substantive info: Division: Fire Protection. Could add as a short paragraph: "Division: Fire Protection". Or incorporate into About the Company? Might be minor metadata; we could fold into a short after location. The instruction says do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Division is minor metadata; we can include in a short paragraph.
Also "Company: State Systems, Inc." is redundant with About the Company; we can drop.
Thus final HTML fragment:
Location: Memphis, TN (On‑Site / Field Based)
Division: Fire Protection
About the Company
Founded in Memphis, TN, State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Our mission is simple: to protect life and property every day through integrity, innovation, and superior customer service.
About the Role
We’re looking for a motivated Sales/Service Technician who enjoys hands-on work, problem-solving, and connecting with customers. If you’re mechanically inclined, take pride in your craftsmanship, and value helping others stay safe, this is an excellent opportunity to grow your career in the fire protection industry.
Responsibilities
- Sell and service fire protection products and maintenance agreements within your assigned territory.
- Inspect, install, and repair fire extinguishers, fire suppression systems, and emergency/exit lighting.
- Identify new prospects and generate leads through professional
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include. The posting includes: - About State Systems, Inc. (company description) – could be "About the role"? Actually "About the role" is not present; we have "About State Systems, Inc." which is about company. Could we use "About the role"? The instruction says we can use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real content. We have content for responsibilities (What You'll Do), requirements/qualifications (What We're Looking For), benefits (Compensation & Benefits), schedule (Schedule: Full-time | Monday–Friday, Day Shift). Also maybe "Skills" could be derived but not separate. We can combine qualifications and skills into Requirements? The instruction says we can use Requirements, Qualifications, Skills. But we need to avoid thin sections. Perhaps we can have sections: Responsibilities, Requirements (including qualifications and skills), Benefits, Schedule. Also maybe "About the role" could be used for the initial description about the role (the paragraph after "About State Systems, Inc."?). Actually there is a paragraph: "We’re looking for a motivated Sales/Service Technician who enjoys hands-on work, problem-solving, and connecting with customers. If you’re mechanically inclined, take pride in your craftsmanship, and value helping others stay safe, this is an excellent opportunity to grow your career in the fire protection industry." That's more about the role. Could be "About the role". But we also have "About State Systems, Inc." which is company description. Could we include that as a separate section? Not in the list but we could still use
for any heading? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are examples, but we could also use other headings? Probably we should stick to those examples. However we need to preserve all substantive information. The company description is substantive; we could put it under a heading like "About the Company" but that's not in the list. Might be okay to still use for any heading; they didn't forbid other headings, just gave examples. Safer to include a section "About the Company" as About the Company
. But they said "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are typical headings; we can use others if needed. I'd include About the Company.
But we must not create Pay/Schedule/Benefits sections unless posting actually states them. It does state Compensation & Benefits and Schedule. So we can include Benefits and Schedule sections.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: EEO, equal-opportunity, scam-warning, application instructions, texting privacy policy, pre-employment screening, etc. Also remove duplicated lines.
We need to preserve all substantive information: company description, role description, responsibilities, requirements (including education, driver's license, mechanical aptitude, multitask, communication, software proficiency, customer-focused, physical condition, willingness to work outdoors, lift/carry/push, climb ladder, handling chemicals, MSDS), compensation & benefits (first-year earnings range, commission/bonus, 401(k) match, health/dental/vision, life insurance, voluntary benefits, PTO, holiday pay, company vehicle/allowance, company phone/allowance, logo attire, employee assistance, wellness programs, FSA/HSA, professional development, referral/retirement programs, pet insurance, additional voluntary benefits), schedule (Full-time | Monday–Friday, Day Shift), work environment (On-site and in the field (Memphis area)). Also location: Memphis, TN (On-Site / Field Based). Division: Fire Protection. Company: State Systems, Inc. Might include location as a short paragraph.
We should not repeat job title as heading. The job title is Sales/Service Technician. We'll not put that as heading.
We need to output only HTML fragment, no /, no markdown fences.
Let's structure:
About the Company
for any heading; they didn't forbid other headings, just gave examples. Safer to include a section "About the Company" as About the Company
. But they said "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are typical headings; we can use others if needed. I'd include About the Company.
But we must not create Pay/Schedule/Benefits sections unless posting actually states them. It does state Compensation & Benefits and Schedule. So we can include Benefits and Schedule sections.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: EEO, equal-opportunity, scam-warning, application instructions, texting privacy policy, pre-employment screening, etc. Also remove duplicated lines.
We need to preserve all substantive information: company description, role description, responsibilities, requirements (including education, driver's license, mechanical aptitude, multitask, communication, software proficiency, customer-focused, physical condition, willingness to work outdoors, lift/carry/push, climb ladder, handling chemicals, MSDS), compensation & benefits (first-year earnings range, commission/bonus, 401(k) match, health/dental/vision, life insurance, voluntary benefits, PTO, holiday pay, company vehicle/allowance, company phone/allowance, logo attire, employee assistance, wellness programs, FSA/HSA, professional development, referral/retirement programs, pet insurance, additional voluntary benefits), schedule (Full-time | Monday–Friday, Day Shift), work environment (On-site and in the field (Memphis area)). Also location: Memphis, TN (On-Site / Field Based). Division: Fire Protection. Company: State Systems, Inc. Might include location as a short paragraph.
We should not repeat job title as heading. The job title is Sales/Service Technician. We'll not put that as heading.
We need to output only HTML fragment, no /, no markdown fences.
Let's structure:
About the Company
About the Company
Founded in Memphis, TN, State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Our mission is simple: to protect life and property every day through integrity, innovation, and superior customer service.
About the Role
We’re looking for a motivated Sales/Service Technician who enjoys hands-on work, problem-solving, and connecting with customers. If you’re mechanically inclined, take pride in your craftsmanship, and value helping others stay safe, this is an excellent opportunity to grow your career in the fire protection industry.
Responsibilities
- Sell and service fire protection products and maintenance agreements within your assigned territory.
- Inspect, install, and repair fire extinguishers, fire suppression systems, and emergency/exit lighting.
- Identify new prospects and generate leads through professional communication and service visits.
- Present proposals to potential customers, highlighting the value and advantages of our services.
- Follow up with prospects and maintain relationships with existing customers.
- Complete work orders and documentation accurately and in accordance with company procedures.
- Provide superior customer service while representing State Systems in a professional manner.
Requirements
- High School Diploma or equivalent required.
- Valid driver’s license with a clean driving record.
- Strong mechanical aptitude and problem-solving skills.
- Ability to multitask, stay organized, and manage a full work schedule.
- Excellent interpersonal and communication skills.
- Proficiency with Windows-based software and Microsoft Office.
- Customer-focused, results-driven, and action-oriented mindset.
- Must be in good physical condition with no limitations.
- Must be willing to work outdoors in inclement weather.
- Must be able to lift a minimum of 75 pounds.
- Must be able to carry 50 pounds repeatedly.
- Must be able to push greater than 100 pounds as needed.
- Must be able to safely climb a ladder and reach a height of at least 12 ft.
- This position may require the handling of chemicals that may be skin and/or respiratory irritants. Person may also be exposed to ventilation areas which may have respiratory irritant. Must not be skin and respiratory sensitive to these materials and environments. MSDS are available.
Benefits
- First-year earnings typically range from $45,000–$60,000, with top performers earning more based on commission and bonus opportunities.
- Commission and bonus opportunities
- 401(k) with company match
- Health, dental, and vision insurance
- Life insurance and voluntary benefits
- Paid time off and holiday pay
- Company vehicle or allowance
- Company phone or allowance
- Logo attire provided
- Employee assistance and wellness programs
- Flexible Spending and Health Savings Accounts
- Professional development and advancement opportunities
- Referral and retirement programs
- Pet insurance and additional voluntary benefits
Schedule
Full-time | Monday–Friday, Day Shift
Work Environment
On-site and in the field (Memphis area)
We also have location: Memphis, TN (On-Site / Field Based). Could incorporate into Work Environment or a short paragraph. Maybe add a shortLocation: Memphis, TN (On‑Site / Field Based).
before About the Company. But we must not repeat job title as heading. That's fine. We need to ensure we didn't include any boilerplate like EEO, etc. We removed those. Check for duplicated lines: The responsibilities list includes "Sell and service fire protection products and maintenance agreements within your assigned territory." and later "Present proposals to potential customers, highlighting the value and advantages of our services." etc. No duplication. Check for any leftover like "Texting Privacy Policy And Information Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting “Stop.” Pre-Employment Screening All employment offers are contingent upon successful completion of a background check and drug screening, in accordance with applicable laws and company policy. SSI Fire & Safety is an Equal Opportunity Employer committed to diversity and inclusion." We removed. Now ensure we didn't miss any substantive info: Division: Fire Protection. Could add as a short paragraph: "Division: Fire Protection". Or incorporate into About the Company? Might be minor metadata; we could fold into a shortafter location. The instruction says do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Division is minor metadata; we can include in a short paragraph. Also "Company: State Systems, Inc." is redundant with About the Company; we can drop. Thus final HTML fragment:
Location: Memphis, TN (On‑Site / Field Based)
Division: Fire Protection
About the Company
Founded in Memphis, TN, State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Our mission is simple: to protect life and property every day through integrity, innovation, and superior customer service.
About the Role
We’re looking for a motivated Sales/Service Technician who enjoys hands-on work, problem-solving, and connecting with customers. If you’re mechanically inclined, take pride in your craftsmanship, and value helping others stay safe, this is an excellent opportunity to grow your career in the fire protection industry.
Responsibilities
- Sell and service fire protection products and maintenance agreements within your assigned territory.
- Inspect, install, and repair fire extinguishers, fire suppression systems, and emergency/exit lighting.
- Identify new prospects and generate leads through professional