Sales and Service Technician
About the Company
Founded in Memphis, TN, State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Our mission is simple: to protect life and property every day through integrity, innovation, and superior customer service. We’re expanding our Fire Protection Division in Northwest Arkansas and looking for a motivated Sales/Service Technician who’s ready to take the next step in their career. If you’re mechanically minded, enjoy working with your hands, and thrive on delivering excellent service to customers, this is the opportunity for you.
Responsibilities
- Sell fire protection services and products within assigned territory while maintaining sales/service quotas.
- Inspect, service, and install fire extinguishers, fire suppression systems, and exit/emergency lighting.
- Identify new prospects using creative lead generation strategies.
- Present proposals and highlight the advantages of State Systems’ solutions.
- Follow up with potential clients and process work orders promptly.
- Service existing customers and build long-term relationships.
- Complete all reports and paperwork accurately and on time.
Requirements
- High School Diploma or equivalent.
- Proficient in Windows-based software and Microsoft Office.
- Strong mechanical aptitude and problem-solving skills.
- Excellent communication, negotiation, and time management skills.
- Ability to multitask, prioritize, and work independently.
- Valid driver’s license and good driving record.
- Physically capable of lifting 75 lbs., climbing ladders up to 12 ft., and working in various conditions.
- Willingness to work outdoors and handle materials that may be skin or respiratory irritants (MSDS available).
Pay
Compensation packages reward hard work and results. Estimated first-year earnings: $45,000–$60,000+ (with potential for top performers to earn more).
Benefits
- Commission and bonus opportunities
- 401(k) with company match
- Health, dental, and vision insurance
- Life, accident, and critical illness coverage
- Company vehicle or allowance, phone allowance, and logo attire
- Employee assistance, wellness, and referral programs
- Paid time off and holiday pay
- Professional development and advancement opportunities
- Pet insurance and voluntary benefits
Schedule
Full-time | Monday to Friday | Day shift