Sales and Service Technician

About the role

This hybrid role combines customer service, sales, and entry-level vehicle service tasks. It is intended as a key pipeline for future career growth within Firestone Complete Auto Care, where you will learn all aspects of store operations and flex between interacting with customers and completing basic vehicle service tasks.

Responsibilities

• Customer service, sales, and customer issue resolution – 75%
• Basic vehicle service tasks (oil, tires, fluids) – 25%
• Store operations, opening/closing, inventory, displays – as needed basis
• May assist Manager or act as Manager-On-Duty in certain circumstances to support development
• Learn all aspects of store operations and flex between front/back shop tasks

Minimum Qualifications

• High School Diploma or equivalent
• Valid automobile driver's license
• Customer service and career growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

Preferred Qualifications

• 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset needed in this candidate
• Previous consumer retail sales experience
• Previous automotive experience a plus
• Previous management/supervisory experience a plus

Pay

$15.20 - $22.71

Benefits

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

Professional Development

No matter where you're at in your career, we've got the resources to help you level up. We provide a supportive and engaging onboarding experience, training, and regular mentorship.

Community & Teamwork

We pride ourselves on working with our local communities and giving back where we can. Part of what makes our teams different is our drive to do things right, always, together.