Sales and Service Technician

About the role

Sign-On Bonus of $2000! The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO. This role is primarily responsible for serving the Boss (customer) through assessing the Bosses’ needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring Boss satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the Boss and efficiently completing basic vehicle service tasks as required.

Responsibilities

• Hybrid Role
  • Customer service, sales, customer issue resolution – 75%
  • Basic vehicle service tasks, Oil, tires, fluids – 25%
• Store operations, opening/closing, inventory, displays – as needed basis
• Growth and career development role
  • May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
  • Will learn all aspects of store operations and flex between front/back shop tasks

Minimum Qualifications

• High School Diploma or equivalent
• Valid automobile driver’s license
• Customer service and career growth mindset
• Ability to complete required store education courses and modules required for this position
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

Preferred Qualifications

• 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
• Previous consumer retail sales experience
• Previous automotive experience a plus
• Previous management/supervisory experience a plus

Pay

Pay Range: $15.75 - $23.67. Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.