Sales and Service Specialist

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate like EEO, etc. Must preserve all substantive info. Let's parse the job description. First line: "Job Description The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers Wage: $16.00/hr Ensure optimal operational efficacies to provide customers the best rental car experience Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. Assist customers with various post rental inquiries that involve the rental and billing process Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience. Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids." Then "Professional Experience Ability to work in a fast-paced environment with a variety of tasks. Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. Previous customer service. Strong time management and organizational skills are required Computer literate and detailed orientated. Must have a valid driver's license with an acceptable driving record Knowledge Customer service resolution practices Excellent communication techniques Sales Management/Coaching ability Skills Demonstrate good written and oral communication skills. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Proven experience of working well within a team. Ability to work flexible shifts including weekends and holidays; and work overtime as required. Willing to work outdoors during all weather conditions. Assist with special administrative projects when needed. Ability to stand for long periods of time. Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT ..." We need to extract sections: About the role (maybe from first paragraph describing role), Responsibilities (list of duties), Requirements (maybe professional experience?), Qualifications (maybe knowledge?), Skills (list), Benefits (none?), Pay (Wage: $16.00/hr), Schedule (maybe flexible shifts etc). We must only include sections if they have real specific content. Let's identify content: - About the role: The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers. That's a description. Could be used as About the role. - Responsibilities: The bullet list of duties: Ensure optimal operational efficacies to provide customers the best rental car experience; Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers; Assist customers with various post rental inquiries that involve the rental and billing process; Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience; Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more; Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures; Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections; Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids. - Requirements: Might be "Professional Experience Ability to work in a fast-paced environment with a variety of tasks. Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. Previous customer service. Strong time management and organizational skills are required Computer literate and detailed orientated. Must have a valid driver's license with an acceptable driving record". Also maybe "Knowledge Customer service resolution practices Excellent communication techniques Sales Management/Coaching ability". Could be considered Qualifications. - Qualifications: Could be "Knowledge Customer service resolution practices Excellent communication techniques Sales Management/Coaching ability". Or maybe "Previous customer service" etc. - Skills: The list after "Skills Demonstrate good written and oral communication skills. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Proven experience of working well within a team. Ability to work flexible shifts including weekends and holidays; and work overtime as required. Willing to work outdoors during all weather conditions. Assist with special administrative projects when needed. Ability to stand for long periods of time. Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply". That's a list. - Benefits: Not mentioned. So we should not include Benefits section. - Pay: Wage: $16.00/hr. That's specific. So include Pay section. - Schedule: There is mention of flexible shifts including weekends and holidays; work overtime as required; willing to work outdoors during all weather conditions; ability to stand for long periods. That's schedule info. Could be Schedule section. We must not create sections with filler like "commensurate with experience". We have actual content. We need to output only HTML fragment, using

for section headings,

• for any list of duties/requirements/benefits, and

  for prose. We need to decide which content goes into which section. Let's map: About the role: prose paragraph describing role. Responsibilities: list of duties (the bullet list after "Ensure optimal operational efficacies..."). Requirements: maybe the "Professional Experience" paragraph (abilities, previous customer service, strong time management, computer literate, valid driver's license). Could be list. Qualifications: maybe the "Knowledge Customer service resolution practices Excellent communication techniques Sales Management/Coaching ability". That's a short phrase; could be list? Might be better as prose. Skills: list of skills after "Skills Demonstrate good written and oral communication skills...". Pay: paragraph with wage. Schedule: paragraph about flexible shifts, weekends, holidays, overtime, outdoors, standing long periods. We must not repeat job title. We must not include boilerplate like About Us, EEO. We must preserve all substantive info. Let's ensure we capture all details. Let's extract each piece precisely. Original text (I'll copy and parse): "Job Description The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers Wage: $16.00/hr Ensure optimal operational efficacies to provide customers the best rental car experience Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. Assist customers with various post rental inquiries that involve the rental and billing process Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience. Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids. Professional Experience Ability to work in a fast-paced environment with a variety of tasks. Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. Previous customer service. Strong time management and organizational skills are required Computer literate and detailed orientated. Must have a valid driver's license with an acceptable driving record Knowledge Customer service resolution practices Excellent communication techniques Sales Management/Coaching ability Skills Demonstrate good written and oral communication skills. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Proven experience of working well within a team. Ability to work flexible shifts including weekends and holidays; and work overtime as required. Willing to work outdoors during all weather conditions. Assist with special administrative projects when needed. Ability to stand for long periods of time. Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran" We need to strip out "Job Description" at start? It's just label; we can ignore. Now let's extract sections. **About the role**: "The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers". That's the prose. **Responsibilities**: list items: - Ensure optimal operational efficacies to provide customers the best rental car experience - Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. - Assist customers with various post rental inquiries that involve the rental and billing process - Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience. - Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. - Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. - Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. - Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids. Check if any duplicates: none. **Requirements**: from "Professional Experience Ability to work in a fast-paced environment with a variety of tasks. Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. Previous customer service. Strong time management and organizational skills are required Computer literate and detailed orientated. Must have a valid driver's license with an acceptable driving record