Sales and Service Leader - Full Time
Store: CA-Modesto (0484) – 3401 Dale Road, Modesto, CA 95356, United States
About the role
As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.
Responsibilities
- Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
- Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
- Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
- Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
- Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
- Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience
Qualifications
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal skills
- Comfortable in a fast paced and dynamic environment
- Quick learner with ability to absorb and share product knowledge and training
- Physically able to lift and carry up to 50 pounds
Benefits
- Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
- Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; details can be found here.
Pay
$26.00 - $29.90/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Schedule
Must meet the required minimum number of weekly shifts/hours. Full Time: 30-40 hrs/week. Be available during peak retail operations (nights, weekends and holidays). Punctuality and consistent attendance.