Sales and Service Leader - Full Time
Store location: 660 NJ-70 Store 4, Brick Township, NJ 08723, United States
Full-time hourly position (30-40 hrs/week, non-exempt). Must be available during peak retail operations including nights, weekends, and holidays.
About the Role
As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives.
Responsibilities
- Coach and empower team members to deliver exceptional client service and achieve sales goals
- Drive performance through strong client engagement, expert product knowledge, and personalized recommendations
- Provide ongoing feedback and development to elevate team performance
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Assist with inventory, visual merchandising, and maintaining store standards
- Promote a culture of openness and inclusivity where everyone feels empowered
- Uphold Sephora standards, follow company policies, and help create a safe and enjoyable shopping experience
- Meet the required minimum number of weekly shifts/hours with punctuality and consistent attendance
Requirements
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal skills
- Comfortable in a fast-paced and dynamic environment
- Quick learner with ability to absorb and share product knowledge and training
- Physically able to lift and carry up to 50 pounds
Benefits
- Comprehensive healthcare and wellbeing benefits (eligibility-based)
Sephora pledges to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Pay
$26.00 - $30.00/hr. The actual hourly pay offered depends on relevant qualifications, experience, and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.