Sales and Service Leader - Full Time
Store location: 2905 E Skyline Drive, Suite 219, Tucson, AZ 85718, United States
About the Role
As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.
Responsibilities
- Coach and empower team members to deliver exceptional client service and achieve sales goals
- Drive performance through strong client engagement, expert product knowledge, and personalized recommendations
- Provide ongoing feedback and development to elevate team performance
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Assist with inventory, visual merchandising, and maintaining store standards
- Promote a culture of openness where everyone feels empowered
- Follow company policies and help create a safe and enjoyable shopping experience
Requirements
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal skills
- Comfortable in a fast-paced and dynamic environment
- Quick learner with ability to absorb and share product knowledge and training
- Physically able to lift and carry up to 50 pounds
- Must meet the required minimum number of weekly shifts/hours (30-40 hrs/week)
- Be available during peak retail operations (nights, weekends, and holidays)
- Punctuality and consistent attendance
Benefits
Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility.
We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Pay
$22.00 - $25.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience.
Schedule
Full Time: 30-40 hours per week