Sales and Service Leader - Full Time

Your Role at Sephora

You’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals.

Key Responsibilities

• Lead and inspire
• Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance
• Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth
• Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and develop
• Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations
• Foster inclusivity and teamwork
• Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards
• Follow company policies and help create a safe and enjoyable shopping experience

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/hours
• Full Time: 30-40 hrs/week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

Qualifications/Experience

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds