Sales and Marketing Assistant

Summary

The Sales Coordinator is responsible for providing essential support to the sales and marketing team at the assigned community. This position assists in supporting the sales pipeline, lead follow-up activities and move-in coordination, and ensures all administrative, marketing and communication tasks are executed in a timely and professional manner.

Essential Function

• Assists with CRM data entry and upkeep using WelcomeHome.
• Tracks lead activity, schedules follow-ups, and ensures the team has accurate, timely sales reports and updates.
• Prepares and organizes all necessary documentation for prospective residents, coordinates with internal departments to ensure readiness, and tracks all pre-move-in and move-in milestones.
• Maintains organized and current records and files.
• Prepares contracts, welcome packets, meeting materials, and marketing collateral.
• Manages calendars and schedules for the sales team.
• Fields calls, greets guests, and provides preliminary information about the community.
• Ensures communications are courteous, informative, and consistent with Front Porch standards.
• Affords assistance in planning, promoting, and facilitating internal and external events that support lead generation and community outreach.
• Prepares RSVP lists, materials, and coordinates logistics as needed.
• Maintains current and well-stocked Sales and Marketing Materials, including but not limited to, brochures, flyers, and promotional items.
• Serves as a liaison between the sales team and departments such as Environmental Services and Maintenance to ensure a smooth onboarding experience for incoming residents.
• Performs all other related duties as assigned.

Detailed Skills Needed To Perform Essential Functions

• Communication/Interpersonal: Effective written communication skills as appropriate for the needs of the audience. Professional, warm, and service-oriented demeanor.
• Decision Making/Organization Skills: Demonstrates a high level of accuracy, even under pressure. Excellent organizational skills.
• Productivity: Demonstrated time management and priority setting skills. Ability to simultaneously handle multiple priorities. Ability to work in a fast paced, dynamic environment. Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Project Management: Demonstrated project management skills. Effectively manages to project deadlines and escalates issues as appropriate.

Education Or Equivalent Qualifications

• Essential: High School Diploma/General
• Preferred: Associate Degree

Physical Requirements And Working Conditions

• Must be able to remain stationary 20% of the time.
• Must be able to lift or carry items: Seldom: 11-25 pounds Occasionally: 11-25 pounds Frequently: 1-10 Pounds Constantly: Negligible
• Must occasionally ascend/descend stairs to provide essential services.
• Must succinctly communicate information and ideas so others will understand accurately exchanged information.
• Must consistently work in an office and assisted living facility-type atmosphere.