Sales and Management Intern

Sales and Guest Service

• Greet Guests with a friendly, engaging attitude
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education
• Share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in the front 5, sales floor, fitting rooms, and the register area
• Help Guests try on or fit merchandise
• Check out and bag purchases
• Prepare merchandise for alterations
• Place special orders or call other stores to find desired merchandise
• Maintain and build good Guest relationships to develop a client-based business
• Develop and maintain knowledge of Buckle’s customer service expectations
• Meet or exceed performance standards in all Buckle business builders and guest loyalty
• Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual
• Develop an understanding of Buckle’s products, sales presentation, and merchandising process
• Manage a product category – set sales goals, educate teammates, and track results
• Lead and motivate the team by tracking the specific department or company tool through Performance Tracker

Recruiting, Training, and Development

• Maintain a positive attitude at all times creating a positive floor culture
• Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and Teammate Recommend
• Develop recruiting, merchandising, and leadership skills
• Participate monthly in conference calls

Visual Merchandise Management

• Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
• Stay current on product range
• Work with other Teammates and Guests to identify product improvements, new product ideas, and new product feedback
• Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

• Work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Understand and execute all policies regarding payments, exchanges, and Loss Prevention practices
• Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks

Internship

• Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual
• Develop an understanding of Buckle’s products, sales presentation, and merchandising process
• Manage a product category – set sales goals, educate teammates, and track results
• Lead and motivate the team by tracking the specific department or company tool through Performance Tracker
• Examples include: Build a Specific Denim Brand, Tops, Accessories, Shoes, Buckle Card, Activewear, Outerwear, Swimwear

Supervisory Responsibilities

This job has no supervisory responsibilities.

Physical Demands

• Regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear
• Occasionally sit
• Regularly lift and maneuver 50 lbs throughout the store and backroom

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.