Jobs · Customer Service · Florida

Sales and Catering Coordinator

Four Seasons · Fort Lauderdale, FL · Today
On-siteCustomer ServiceFull-time

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Sophisticated style and energy in a celebrated vacation destination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

About the role

Four Seasons Hotel and Residences Fort Lauderdale is looking for a Sales & Catering Coordinator that strives for excellence and is a highly motivated team player. The Sales & Catering Coordinator provides administrative support to the Sales & Catering team. They follow up on sales leads and inquiries, coordinate the planning of amenity arrangements, FAM Trips, Site Inspections, confirm reservations, prepares proposals and contracts and assists a dynamic team including the Director of Sales, Director of Catering and the Sales Managers with any administrative tasks. In addition, the Sales & Catering Coordinator provides a variety of reports and maintains multiple informational databases. The position also functions as the Golden Key Operator to ensure that the property’s Golden system meets corporate standards.

Responsibilities

Administrative

  • General office management including bill paying and expense reporting
  • Assist with training and managing office interns and/or temporary staff
  • Assist with problem-solving technology issues for the office and contact off-site support if needed, work with the Corporate IT “Help Desk” team
  • Assist with phone coverage, facilitate incoming group leads, handle client requests, execute contracts, deposits

Sales & Catering Support

  • Provide sales support for Director of Marketing, Director of Catering, Director of Sales, Catering Sales Managers as well as shared services Sales Managers, focusing on Travel Industry, Group, & Catering business
  • Utilize GSC (Golden Sales &

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