Sales and Catering Coordinator

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh’s fearless answer to boutique hospitality.

Responsibilities

• Supports daily administrative operations for the sales and catering team, including preparing documents and reports, answering client phone calls and coordinating internal communications.
• Maintain the Delphi/Salesforce database system with up-to-date client records, opportunities, activities, and reports.
• Draft and format group contracts, proposals, banquet event orders (BEOs), and other sales and catering related documents in accordance with brand standards.
• Prepare and distribute weekly and monthly sales reports, lead logs, and pipeline updates.
• Handle client inquiries professionally and follow up as needed to ensure excellent customer service and team responsiveness.
• Coordinate logistics for site inspections, client visits, sales trips, and promotional events.
• Support marketing initiatives by helping maintain collateral inventory, coordinating print and digital materials and assisting Marketing Manager as needed.
• Perform general office management duties, including ordering supplies, managing records and managing the Sales and Catering Checkbook.
• Receive and distribute leads to the sales and catering team by market assignment.
• Assist with obtaining parking variances for Group and Catering clients.

Requirements

• Microsoft Office/Word/Excel/PowerPoint
• Experienced in hotel sales platforms (Delphi/Salesforce, Opera, Passkey)
• Highly organized and disciplined
• Understanding of hospitality sales cycles and event coordination practices.
• High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Benefits

• Room discounts at Marcus Hotels & Resorts and IHG-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment)
• Company-paid life insurance
• Employee assistance program
• 401k with employer match

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.