Sales and Agent Support Specialist - Michigan

Position Summary

The Sales & Agent Support Specialist serves as the primary operational and relationship support contact for MHP's external independent agent, agency, and Field Marketing Organization (FMO) distribution channels across Medicare Advantage (MA), Medicare Supplement (Med Supp), and Individual Affordable Care Act (ACA) Marketplace product lines. This role is foundational to MHP's sales strategy, ensuring that contracted agents and FMO partners have the tools, training, compliance resources, and operational support they need to effectively represent and enroll beneficiaries into MHP plans.

Qualifications

• Associate's degree in business, healthcare administration, marketing, or a related field.

• Minimum two (2) years of experience in a health insurance sales support, broker relations, or agent services role, preferably within a health plan, FMO, or managed care organization.

• Demonstrated experience working directly with independent agents, brokers, and/or FMO/IMO organizations in the Medicare Advantage, Medicare Supplement, or ACA Marketplace markets.

• Working knowledge of CMS Medicare Marketing Guidelines, agent/broker compliance requirements, and state insurance licensing regulations (Michigan DIFS).

• Valid state driver's license, reliable transportation, and automobile insurance coverage required and maintained throughout employment in this position.