Sales Ambassador

About the role

Ralph Lauren Corporation is seeking dynamic and passionate individuals to join our Sales Ambassador team. As a Sales Ambassador, you will be responsible for curating exceptional lifestyle experiences for our clients, leveraging your expertise to nurture lasting personal connections and exceed sales goals.

Responsibilities

• Understand customer needs and showcase detailed product knowledge
• Offer personalized and thoughtful styling recommendations
• Strategize personal business growth to boost individual productivity
• Support team in achieving monthly, quarterly, and annual sales plans
• Collaborate with the team to uphold standards of excellence across all touchpoints
• Develop genuine connections with customers and advise them on product recommendations
• Meet or exceed individual Key Performance Indicators (SPH, data capture, etc)
• Adapt and showcase product differently based on customer needs
• Balance tasks while prioritizing the Ralph Lauren experience
• Provide necessary feedback to Management on category opportunities or needs
• Maintain store visual standards and use visual techniques and company guidelines
• Engage in networking and sourcing talent to support top talent recruitment

Requirements

• Preferred sales experience in a complex, high-volume or high-profile specialty environment
• Effective communication skills with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office
• Ability to lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move, and walk for multiple hours
• Flexible schedule to meet the needs of the business, including day, evening, and weekends
• Ability to build and maintain positive working relationships with customers, management, and co-workers
• Experience selling to customers using digital tools preferred

Qualifications

• High school diploma or equivalent
• At least 1 year of relevant experience in a retail or sales environment
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Passion for fashion and customer service

Skills

• Customer service skills
• Product knowledge
• Communication skills
• Teamwork and collaboration
• Flexibility and adaptability

Benefits

• Comprehensive benefits package
• Professional development opportunities
• Work-life balance

Pay

• $20 - $25 per hour

Schedule

• Variable schedule to meet business needs