Sales Agent

Company Overview

Founded in 1997 in Harlingen, Texas, Pronto Insurance is the leading insurance agency with a growing network of more than 200 locations across California and Texas. We are a trusted provider of affordable, accessible, and customized insurance solutions for individuals and families. Driven by a strong commitment to customer service, we offer a wide range of products, including auto, home, renters, and commercial insurance, ensuring our customers receive reliable protection at competitive rates.

Job Details

Compensation: Hourly base pay plus commission. Schedule: Full-time availability required. Training: Fully paid training provided. Licensing: We cover licensing, exam fees, renewals, and provide support throughout the process. Candidates must be able to obtain and maintain the required insurance license.

Responsibilities

• Provide excellent customer service in both English and Spanish, in person and over the phone.
• Identify customer needs and offer insurance solutions that align with their goals.
• Process policy changes, account updates, payments, and renewals.
• Generate sales through customer interactions, follow-up calls, referrals, marketing activities, and company-provided leads.
• Make outbound calls for payment reminders, promotions, lead follow-up, and prospecting.
• Support local marketing efforts by distributing promotional materials and building community relationships.
• Handle cash transactions, balance daily deposits, and complete required financial paperwork.
• Open and close the office as needed and maintain a clean, professional work environment.
• Follow company procedures and carrier underwriting guidelines.
• Travel and work at other office locations within the assigned region when needed.

Qualifications

• Fluent in English and Spanish.
• High school diploma or equivalent preferred.
• Customer service experience required; sales or insurance experience preferred.
• Strong communication, listening, and problem-solving skills.
• Comfortable making outbound calls and working in a goal-oriented environment.
• Basic computer and data entry skills.
• Ability to multitask, work independently, and contribute to a team environment.
• Reliable, self-motivated, and eager to learn.
• Authorized to work in the United States and willing to complete a background check.

Benefits

• Paid licensing, exam fees, and license renewals.
• Paid training and professional development.
• Medical, dental, and vision insurance.
• 401(k), life insurance, and short-term disability coverage.
• Paid time off and company holidays.
• Career growth opportunities within the organization.
• Unlimited growth: top performers have clear pathways to advance into leadership and management roles.
• Make a tangible difference by safeguarding families and assets in the language they prefer.
• Your income is tied to your success; the more relationships you build and customers you assist, the higher your earning potential.