Sales Agent

Job Summary

Embrace is seeking an Inside Sales Agent who will report to the Manager of Sales. As a Licensed Inside Sales Agent, you will answer inbound sales calls and follow up with our prospective Pet Parents. No cold calling!

Main Responsibilities

• Accurately and efficiently capture customer information in our CRM system
• Effective organization and time management skills with the ability to work under pressure
• Proactively manage and grow a pipeline of new business opportunities
• Responsible for hitting KPIs set by the company
• Able to effectively and professionally communicate over the phone and email
• Other job duties as assigned

Basic Qualifications

• Bachelor’s Degree and/or 2 + years of sales experience
• Active Property & Casualty license or willingness to obtain during training

Preferred Qualifications

• Be competitive by nature and take an active interest in keeping abreast of competitors
• Be an excellent listener and have a strong ethos of following up on all requests
• Able to communicate professionally both verbally and written
• Able to view problems, opportunities, ideas etc. from various vantage points

Schedule

Must be willing to work the following schedule:

• Weekdays: 3:30pm-12:00am EST, you will have either Tuesday/Wednesday or Wednesday/Thursday off.
• Saturday: 12:30pm-9:00pm EST
• Sunday: 9:00am-5:30pm EST or 12:30pm-9:00pm EST

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retail savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)