Sales Advisor - US East (Working Central & Pacific Time)

Location

Work from Home - US East (Working Central & Pacific Time)

About the role

This is an entry-level sales opportunity and an excellent way to launch your career in technology sales. You'll gain valuable experience, develop strong customer-facing and business skills, and build a solid foundation within a high-performing sales organization.

Responsibilities

• Ensure the timely and successful delivery of Sherweb’s solutions according to our customers’ needs and objectives;
• Provide training on our products and platform, along with onboarding and sales support to both new and existing customers;
• Collect customer feedback and identify opportunities for Sherweb to continuously improve their products and services offerings;
• Provide pre- and post-sales support;
• Play a vital role in customer satisfaction by offering best-in-class, efficient and professional solutions;
• A strong focus on first contact resolution and problem solving in a timely manner;
• Handle and take ownership of internal requests and processes, on behalf of our customers.

Requirements

• 2 years of customer-facing experience;
• Ability to juggle multiple tasks and priorities;
• Strong written and verbal communication skills;
• Strong time management and organizational skills;
• Excellent knowledge of Microsoft products (Outlook, Teams, Excel);
• Experience in a similar, or sales focused role is preferred;
• Passionate about the customer experience;
• A natural, personable, and dedicated team player;
• Experience in IT is preferred;
• Clear English written and verbal communication skills;
• Working Central & Pacific Time Zone

Benefits

• A flexible total compensation offer;
• A base salary ranging between $ 37,030 and $ 52,900 USD yearly;
• Vacation time that considers your previous experience;
• Advanced paid hours to recharge your batteries (holidays and mobile days);
• A flexible benefits plan that adapts to your needs;
• Flexible savings fund options;
• A monthly home internet allowance;
• Considerable growth opportunities;
• A career path with opportunities to learn and grow;
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career;
• A rich calendar of activities that allow us to gather virtually and face-to-face throughout the year;
• “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year.