Sales Advisor - Costa Mesa (Store opening)
Polène Paris · Costa Mesa, CA · 2 days ago
On-siteBusiness Development$23–$27/hrInternship
About the role
Maison Polène is seeking a passionate and experienced individual to join our South Coast Plaza boutique team. This position is ideal for those who are committed to delivering exceptional service and contributing to the success of one of the most prestigious shopping destinations in the United States.
Key Responsibilities
- Create the Polène Experience
- Engage with customers to positively impact conversion rates
- Guide and assist clients throughout their entire purchasing journey
- Offer personalized and attentive experiences
- Master and communicate our services during and after each purchase
- Drive brand loyalty through strategic clienteling
- Cash Management & Operational Support
- Manage opening and closing procedures for registers
- Accurately process transactions
- Support CRM initiatives through client follow-up
- Contribute to daily boutique reporting
- Maintain the boutique’s presentation
- Boutique Opening & Closing
- Prepare the boutique before opening
- Complete end-of-day closing procedures
What We're Looking For
- Minimum 3 years’ experience working with high-end, local and international clientele in a luxury or leather goods retail setting
- Deep appreciation for craftsmanship and leather goods, with a passion for sharing this expertise with clients
- Strong team player with a collaborative and positive spirit
- Personable, with excellent interpersonal skills and the initiative to cultivate meaningful client relationships
- Exceptional service orientation with rigor, proactivity, and meticulous attention to detail
- Autonomous, adaptable, and resilient—capable of thriving in a high-traffic boutique environment
- Fluency in English required; additional language proficiency is a plus
- Availability to work 40 hours per week, including weekends and peak retail periods
Compensation & Benefits
- Competitive hourly wage: $23–$27, plus bonus incentive
- Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them
- Dental & vision insurance with employer contributions
- 401(k) plan
- Monthly + quarterly performance bonuses
- Paid Time Off, including vacation and sick time
- Employee discount on our full range of leather goods and jewelry
- Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance
- Commuter benefits, for transit (pre-tax, where applicable)
- Opportunities for growth within our expanding U.S. retail network
- A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork