Assistant Store Manager - New Store Opening!
About Us
SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states, Washington D.C., and four provinces in Canada, with over 35 million rentable square feet of storage space. Our 1,000+ team members deliver an award-winning customer experience, earning Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the Reputation 800 Award (2023). Our workplace culture has been recognized as a Top Workplace in Orange County for two consecutive years.
About the Role
This position is for a new store opening on Old Mill Road in Annapolis, MD. The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This role is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.
Responsibilities
- Rent storage units
- Prepare rental agreements
- Handle monetary transactions and banking activities
- Clean vacated units and general cleaning of the property
- Promote and sell self-storage solutions to potential customers
- Perform light maintenance
- Maintain a working knowledge of all products and services
- Maintain general curb appeal
- Other duties as assigned by the Company
Must have reliable transportation, a valid Driver’s License, and current auto insurance. The position requires a background check.
Requirements
- Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
- Excellent communication skills
- Ability to work independently and as a team
- Adapts to and embraces change
- A terrific attitude
Schedule
Mon - Fri: 9:30 am to 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 10:00 am - 2:00 pm
Pay
Starting at $19.00/hour + Bonus
Benefits
- Monthly Bonus Incentive Plan
- Health insurance, including medical, dental, and vision
- Paid Time Off
- 401(k) matching
- Life Insurance | Disability Insurance
- Employee assistance program
- Discounts on Health & Fitness, Legal, Entertainment, Computers & Electronics