Sales Administrative Supervisor

Responsibilities

• Direct support to DOSM.
• Supervises day-to-day office operations and procedures.
• Provides overall support to the entire office.
• Ordering of office supplies/tracking.
• Maintains incoming invoices/tracking of payments.
• Organizing and monitoring sales inventory (sales/marketing collateral and products).
• Supports DOSM in preparing marketing & room budget.
• Assists DOSM by providing marketing support, tracking, and organizing ad campaigns, photos, specials, packages, etc.
• Manages DOSM’s calendar and appointments.
• Administrative point of contact between DOSM and internal/external clients.
• Fills in and assists the Assistant Director of Sales and Sales managers as needed with day-to-day support/tasks such as preparing contracts, turnovers, proposals, VIP reservations, VIP amenities, site checklists, productivity reports, specialty reports, etc.
• Maintains showrooms and keys for sites.
• Assists with special projects, events, and site inspections.
• Hires new admins, onboards, and trains.
• Supervises admins/coordinator.
• Prepares payroll and schedule; handles timecards.
• Motivates, coaches, and counsels admins/support staff.
• Ensures admin work is running smoothly (turnovers, contracts, site forms, productivity reports, etc.).
• Participates in the admins/coordinator annual reviews along with sales managers.

Requirements

• Minimum 3 years of related administrative support experience required.
• Previous Supervisor experience preferred.
• Strong ability to manage multiple priorities (budgets, calendars, inventory, reports).
• Excellent time-management skills.
• Detail-oriented with strong follow-through.
• Clear, professional communication with internal teams, vendors, and clients.
• Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently.

Qualifications

• High school diploma or equivalent required.