Sales Administrative Assistant
About the role
The Sales Administrative Assistant performs a variety of clerical and administrative duties to support the Sales Team and the Branch. This position has no supervisory responsibilities. The job operates in a clerical, office setting, routinely using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. It is a largely sedentary role requiring occasional standing, walking, handling objects, reaching, balancing, bending, stooping, talking, hearing, and lifting up to approximately 25 lbs. when working with product in the warehouse. Required vision abilities include close, distance, color, peripheral, depth perception, and the ability to adjust focus. Note that this job description is not exhaustive; duties, responsibilities, and activities may change at any time with or without notice.
Responsibilities
- Always present a professional image to customers and vendors
- Establish friendly relations with customers and maintain ongoing relations with the customers
- Assist the sales team in providing quotes to the customer
- Enter sales orders into the Prophet 21 system
- Provide assistance and directions to walk-in customers and visitors
- Handle all incoming calls to the main line
- Perform billing duties as needed
- Occasionally remit payments for Will Call and Credit Card payments sent via email per customer request
- Enter purchase orders into the Prophet 21 system
- Purchase material
- Expedite orders
- Compile Cert Packets for customers
- Schedule shipments
- Follow-up on shipped orders
- Help resolve customer issues
- Work with warehouse personnel to follow up on order status, aid in problem resolution, etc.
- Backup receiving
- Scan and link documents into the Prophet 21 system
- Balance Cash Drawer
- Order all office/overhead supplies
- Prepare Bills of Lading