Jobs · North Dakota

Sales Administrative Assistant

Red E, LLC · Fargo, ND · 1 mo ago
On-siteFull-time
We need to output HTML fragment with sections: About the role? The posting includes Position Summary, Key Responsibilities, Who We're Looking For, Qualifications, Why This Role Matters, Who We Are, How We're Different, Pay Range. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We need to map content to these headings. We have Position Summary: could be "About the role". Use

About the role

then

with summary. Key Responsibilities:

Responsibilities

then
  • each bullet. Who We're Looking For: maybe "Qualifications"? Actually Qualifications is separate. Who We're Looking For is more about desired traits; could be "Skills" or "Requirements". We have Qualifications section with education, experience, skills. So we can put Qualifications under

    Qualifications

    . Who We're Looking For could be under

    Skills

    or

    Requirements

    . But we already have Qualifications; maybe we treat Who We're Looking For as "Skills". However we need to avoid duplication. The posting includes both "Who We're Looking For" (soft skills) and "Qualifications" (hard requirements). We could map "Who We're Looking For" to

    Skills

    and "Qualifications" to

    Qualifications

    . Also "Why This Role Matters" maybe not needed as separate heading; could be part of About the role? But we need to preserve all substantive info. Could create a section "Impact" but not in allowed headings list. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only use those headings. So we need to fit all content into those categories. We have: - About the role: Position Summary + maybe Why This Role Matters + Who We Are + How We're Different? Those are more about company. Could be part of About the role? But we need to preserve all info; we can include them in the About the role paragraph(s). That's okay. - Responsibilities: Key Responsibilities list. - Requirements: maybe "Who We're Looking For" (soft skills) could be Requirements. Or we could treat Requirements as the combination of Who We're Looking For + Qualifications? But we have separate Qualifications heading allowed. So we can put Requirements for things like "High school diploma or equivalent required. One or more years of customer service..." etc. Actually those are qualifications. Hmm. Better: Use Qualifications for education/experience/technical skills. Use Requirements for soft skills / personal attributes (Who We're Looking For). Use Skills for maybe technical skills like Microsoft Office, CRM, etc. But we already have those in Qualifications. Might be overlapping. We need to decide a mapping that avoids duplication and uses allowed headings. Let's list content chunks: 1. Position Summary (paragraph) 2. Key Responsibilities (list) 3. Who We're Looking For (paragraph about traits) 4. Qualifications (list: HS diploma, experience, communication skills, organizational skills, confidentiality, MS Office, CRM experience, attention to detail, self-motivated, adaptability, farming background plus) 5. Why This Role Matters (paragraph) 6. Who We Are (company description) 7. How We're Different (culture and benefits list) 8. Pay Range (sentence) We need to fit into headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Pay: we have Pay Range. Benefits: we have benefits list in How We're Different (401K, health insurance, etc). So we can put Benefits heading. Schedule: not mentioned; we should not create Schedule section. Skills: we could put technical skills like MS Office, CRM, maybe also communication, organizational etc. But those are also in Qualifications. To avoid duplication, we could put Qualifications for education/experience, and Skills for technical proficiencies. Requirements for personal attributes (Who We're Looking For). Let's try. Thus: - About the role: Position Summary + Why This Role Matters + Who We Are + How We're Different (maybe brief). But How We're Different includes benefits; we already have Benefits heading, so we could move benefits out. How We're Different also includes culture description; we could keep that in About the role. - Responsibilities: Key Responsibilities list. - Requirements: Who We're Looking For (traits: enjoys supporting customers, organized, fast-paced, initiative, attention to detail, dependable, adaptable, manage multiple priorities, team environment, grow skills, meaningful impact). We'll put as
      . - Qualifications: Education/experience: HS diploma or equivalent, 1+ years customer service/admin/sales support, effective verbal/written communication, strong organizational/time management/customer service skills, ability to maintain confidentiality, proficiency with MS Office 365, experience using CRM software preferred, strong attention to detail, reliability, work ethic, self-motivated, ability to work independently, ability to take initiative and adapt, farming background/agricultural experience familiarity with agricultural equipment is a plus. We'll put as
        . - Skills: maybe we could list specific technical skills: MS Office 365 (Outlook, Word, Excel), CRM software (HubSpot, Salesforce). But those already in Qualifications. To avoid duplication, maybe we skip Skills section if no unique content. But we need to include a section only when posting has real specific content. If we already covered those in Qualifications, we could omit Skills. However we might still have some skills like "communication skills" etc. But those are also in Qualifications. So maybe we omit Skills. - Benefits: list from How We're Different: 401K Retirement Plan with Company Match, Health, Dental, & Vision Insurance Plan options, Life and Disability Insurance Plan options, Supplemental Voluntary Benefits, Paid Time Off (PTO) and Paid Holidays, Paid Volunteering Time, Matching Charitable Gift Fund, Quarterly Team Building Events, Modified Flex Time Plan, Annual Profit Sharing. Also maybe mention "awesome co-workers and great company culture". We'll put as
          . - Pay: The Pay Range For This Role Is 21 - 27 USD per hour(Main Office). We'll put as

          . We must not include Schedule. We must not repeat job title as heading. We must not include Job ID etc. We must remove boilerplate like cookie/navigation/legal/EEO etc. Not present. We must output only HTML fragment. Let's craft. We'll have:

          About the role

          Position Summary ... Why This Role Matters ... Who We Are ... How We're Different (culture description).

          We need to combine paragraphs but ensure we preserve all info. We'll write a concise paragraph that includes all those sentences. Let's extract: Position Summary: "The Sales Administrative Assistant is responsible for supporting customer orders, sales activities, and service scheduling functions while providing exceptional customer service. This is a customer-facing and administrative role focused on supporting day-to-day operations, maintaining customer relationships, and ensuring accurate and efficient order processing. This role works collaboratively with customers, sales team members, service personnel, purchasing, and warehouse staff to ensure work is completed accurately, efficiently, and to a high-quality standard." Why This Role Matters: "The Sales Administrative Assistant serves as a vital connection between customers and Red E's internal teams. By ensuring accurate order processing, effective communication, and a positive customer experience, this role helps support customer success while contributing to the overall efficiency and growth of the organization. Red E offers more than a job. This role is an opportunity to be part of helping farmers feed the world. By supporting customers and internal operations, this position contributes to a team that is committed to excellence and making a difference every day." Who We Are: "Red E, LLC is a Fargo, North Dakota Engineering based company that specializes in the development, sales and service of specialty products for agricultural equipment. As a fully integrated company with over 45 team members, we utilize the latest tools and technology to provide value added parts and services to farmers around the world. Red E has seen incredible growth in its 13-year history with notable achievements including No. 923 on the 2021 Inc. 5000 list of the fastest-growing private companies in America, No. 1962 in 2023, and the 2023 Small Business Persons of the Year for the state of North Dakota. Red E offers more than a job, it's an opportunity to be part of helping farmers feed the world. Be a part of a team that is ringing the bell of excellence and making a difference every day!" How We're Different (culture): "Plain and simple, it's our culture and drive for excellence. We are a closely knit team that strives for being the best that we can be. In fact, a recent team member survey about our culture revealed key words like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We value and prioritize in-person collaboration at the office. We strive to focus in the following 4 key areas to create an excellent workplace: Leadership: Be the best example through servant leadership. Allowing others to feel a sense of ownership and pride in what they do.Purpose: Understand what we do and why we do it. Truly know we are making a difference and helping farmers feed people around the world. Constantly strive to bring the best services and products to the marketplace.Opportunity: Continual improvement while looking for new products and services that make a difference in people's lives.Growth: If we aren't growing, we aren't winning." We can combine these into a paragraph or multiple

          tags. The instruction: use

          for prose. So we can have multiple

          under About the role. Now Responsibilities: list each bullet. Let's list them: - Manage and process customer orders received by phone, email, and walk-in inquiries. - Prepare and process customer quotes, invoices, packing slips, and related documentation. - Follow up with customers regarding order status, inquiries, and service scheduling needs. - Enter and manage sales leads within the CRM system and route qualified prospects to the sales team. - Assist with scheduling service rebuilds and coordinating communication between customers and the service team. - Process customer returns and warranty-related transactions. - Accept and process customer payments in person and over the phone. - Communicate inventory concerns and product shortages to purchasing personnel. - Coordinate order status updates and backorder communication with warehouse team members. - Provide administrative support to other departments as needed. - Ensure work is completed safely, efficiently, and to a high-quality standard. - Maintain accurate and organized work practices. - Maintain a clean, safe, and professional work environment. Now Requirements (Who We're Looking For): list traits: - Enjoys supporting customers, staying organized, and working in a fast-paced environment. - Works alongside a team focused on delivering high-quality service and meeting the needs of customers throughout the sales and service process. - Takes initiative, demonstrates strong attention to detail, and is committed to providing excellent customer service. - Dependable, adaptable, and able to manage multiple priorities while contributing to a team environment. - Offers the opportunity to grow skills and make a meaningful impact while supporting the overall success of the organization. We could combine some but keep as list. Now Qualifications: list: - High school diploma or equivalent required. - One or more years of customer service, administrative support, sales support, or related experience preferred. - Effective verbal and written communication skills. - Strong organizational, time management, and customer service skills. - Ability to maintain confidentiality and professionalism when handling sensitive information. - Proficiency with Microsoft Office 365 applications including Outlook, Word, and Excel. - Experience using CRM software such as HubSpot, Salesforce, or similar systems preferred. - Strong attention to detail, reliability, and work eth

Similar jobs