Sales Administrative Assistant

Key Responsibilities for the Sales Assistant

• Handle administrative tasks to support service consultants and improve patient care efficiency.
• Provide follow-up support to patients who need additional time after meeting with a consultant, assisting them in finalizing their treatment program purchase when ready.
• Follow up with new patients via phone and email to assist in paying for and starting treatment programs.
• Assemble sales-related paperwork and assist with treatment program payment processing.
• Ensure accurate invoicing and correct application of payments to patient accounts.
• Restock essential paperwork and materials for consultants.
• Answer incoming calls when service consultants are unavailable.
• Cook up scheduling for patients after program purchase.
• Maintain the new patient tracking grid to ensure timely follow-ups and conversions.
• Document patient interactions accurately while maintaining confidentiality.

Requirements

• Strong administrative and organizational skills with high attention to detail.
• Excellent verbal and written communication abilities.
• Comfortable discussing significant financial commitments related to patient treatment programs.
• Skilled at multitasking in a fast-paced environment.
• Maintains strict patient confidentiality and professionalism.
• Customer service-oriented with empathy and patience.
• Proficient in basic office software and data entry.
• Previous experience in healthcare or wellness is a plus.

Qualifications

• All candidates must be able to pass a criminal background check & drug screen.
• A high school diploma or GED is required.
• 2+ years in sales or supporting a sales team is preferred.
• Familiarity with medical terminology is a plus.
• Ability to type 40+ WPM and use intermediate-level computer functions is required.

Physical Demands of Position

• Sit, type and communicate on the phone for periods up to 8 hours at a time.

Hours

• Full-time, minimum of 37.5 hours per week
• Monday through Friday

Compensation

$25 per hour

Benefits

• Employer sponsored Health, dental and vision insurance
• Health savings account
• Employee discount
• Paid Time Off
• Holiday Pay