Sales Administrative Assistant

About the Role

The Administrative Assistant supports the sales and marketing efforts of the community and provides exceptional service to our customers and residents. Our team is highly collaborative and works together towards a common goal.

Responsibilities

• Greet customers and residents in a professional and friendly manner.
• Process and close homes in accordance with company business plans.
• Adhere to the company’s selling philosophy when serving customers while utilizing all selling and organizational tools provided.
• Provide timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication.
• Monitor and record daily customer traffic utilizing company designated tracking tools and send “Thank You” notes to all potential customers along with continued follow-up.
• Accomplish required administrative tasks accurately, expertly, and in a timely manner, while handling priorities.
• Create sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks.
• Maintain and regularly monitor the company’s internal inventory software program to ensure all available and sold homes in the community are accurate.
• Take photographs and videos of homes for use in various marketing sources.
• Attend regular rally meetings to review sales and marketing strategies.
• Maintain open communications with all community and regional team members.
• Audit all marketing materials and maintain digital marketing sources.
• Maintain a list of current available homes daily including tracking new home arrivals.
• Organize and maintain files and order office supplies.
• Research and implement company-sponsored activities.
• Attend and participate in training programs and seminars as required.
• Deliver various communications to customers or residents, as needed.
• Perform other duties as assigned by manager.

Requirements

• Strong customer service skills.
• Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team.
• Positive attitude, self-motivated, resourceful, professional, and capable of achieving deadlines and goals.
• Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to work in a fast-paced and team-centered environment.
• Ability to work weekends on a regular basis.
• Ability to problem solve and be detail-oriented.
• Understand and follow company-established policies and procedures.
• Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.
• Committed to self-development of sales, marketing, and technological advancements.
• Ability to use the Microsoft Office suite of products including Outlook and Excel.
• Valid driver's license and a clean driving record (required).

Benefits

• Medical, dental, and vision plans.
• Generous 401(k) employer match.
• Paid vacations, holidays, and sick time.