Sales Account Representative

Bonus based on performance

• Bonus based on performance

Company car

• Company car

Company parties

• Company parties

Opportunity for advancement

• Opportunity for advancement

Training & development

• Training & development

Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects

• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects

Possesses the following responsibilities

• Possesses the following responsibilities

Responsibilities

• Possesses the following responsibilities
• Prospects and develops new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Solves issues with customers

Requirements

• High school graduate or equivalent; college degree preferred
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• 6-12 months of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
• Good verbal and written and communication skills
• Good customer service skills
• Highly motivated, strong work ethic and enjoy the selling process
• Build rapport easily and establish trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
• Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools
• Moves up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sit for long periods of time while using office equipment such as computers, phones etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
• Closes visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
• Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

Qualifications

• High school graduate or equivalent; college degree preferred
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• Valid Driver's License and satisfactory driving record
• Good verbal and written and communication skills
• Good customer service skills
• Highly motivated, strong work ethic and enjoy the selling process
• Skilled using social media and other web-based sales tools

Skills

• Excellent verbal and written communication skills
• Ability to build and maintain positive relationships with customers
• Ability to work independently and as part of a team
• Ability to handle multiple tasks and prioritize accordingly
• Ability to work flexible hours including evenings and weekends
• Ability to travel locally and regionally as needed
• Basic computer skills including proficiency with Microsoft Office applications
• Knowledge of disaster restoration industry and relevant certifications (IICRC)
• Experience with social media and web-based sales tools

Benefits

• Flexible schedule
• Health insurance options
• 401(k) plan
• Employee assistance program
• Professional development opportunities

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and can vary depending on the needs of the business.

About the role

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.