Sales Account Manager, Small Commercial Wholesale Business

The Alternative Market Placement department (AMP) functions as an insurance agency within The Hartford. We provide coverage options to meet the needs of our agents and small business owners for exposures that fall outside of Hartford’s Small Business appetite. The AMP team works with brokers and carriers to place and service these additional lines of business on small commercial accounts. We also provide access to Maxum Insurance (subsidiary) while still allowing for a total account solution within our policyholder services capabilities.

Responsibilities

• Reviews submissions and applications on complex business and applies market and product knowledge to place business with the carrier that is the best solution for the customer
• Solicits information from agents and small business owners to assist in the issuance of new or renewal policies
• Consistently demonstrates a high level of energy, flexibility, and resilience in handling high volumes; demonstrates superior multi-tasking and priority setting
• Meets or exceeds territory goals
• Has knowledge of applicable products, laws, regulations, and governance
• Builds relationships with wholesale broker partners and retail agents
• Acts as an advisor and resource to the agency/partner
• In partnership with the Sales Rep and territory underwriter, drives results and outcomes on individual accounts as needed
• Successfully achieves final account pricing and relationship
• Demonstrates sales skills and business relationships that drive growth and/or profit opportunities
• Actively establishes and maintains a pipeline of new opportunities
• Manages cross-sell, up-sell, and account round opportunities
• Knowledgeable about internal partners and leverages those relationships to write and retain business in their territory (Inside Sales, Book Consolidation, Operations, Hartford Financial Products, Sales, and Underwriting)
• Consults with the small business owner or producer to answer questions regarding coverage and AMP processes
• Takes ownership to resolve service issues on individual assigned accounts
• Gains trust of external/internal partners to win concession and resolve service items without damaging relationships

Requirements

• 3+ years of Commercial Carrier or Agency Insurance experience
• Working knowledge of Property, Auto, Worker's Comp, Package and Umbrella, Excess, Professional Liability, Management Liability
• Active Property & Casualty (P&C) Insurance Producer license in all 48 states (include license number or NPN in application)
• Understanding of territory growth and retention objective concepts
• Strong ability to properly analyze complex business and think outside of the box
• Documents risk decisions consistent with procedures
• Leverages product, appetite, and carrier knowledge to place business
• Knowledge of coverage forms, policy language; appropriation of form and exclusion use
• Articulates features/benefits of utilizing AMP, products, and services
• Demonstrates ability to work within high hazard business and anticipate underwriting questions that will be asked by other carriers

Schedule

This role will have a Hybrid work schedule, with the expectation of working in an office 3 days a week (Tuesday through Thursday).

Pay

The annualized base pay range for this role is $68,800 - $114,000. Actual base pay could vary based on factors including but not limited to performance, proficiency, and demonstration of competencies required for the role. The base pay is one component of The Hartford’s total compensation package, which may also include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.