Sales Account Manager

Job Summary

Develop and implement strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory. Provide reports on sales activities, utilize CRM tools to build customer base, enhance product services and customer relationships. Interface with customers to understand their objectives and requirements, contact customers regularly to maintain account relationships, advise customers of new product and service offerings, and share additional offerings to provide value-added service. Expedite the resolution of customer concerns, prepare and conduct service presentations, contribute to quarterly/annual business forecasting by providing account trends and future customer needs, and promote world-class customer care.

Meet and exceed predetermined sales goals and objectives and report progress weekly. Regular attendance is required.

Qualifications

• Bachelor's Degree or equivalent experience; Master’s Degree preferred
• Three years of sales experience, preferably in LTL/transportation sales
• Strong verbal, written, and listening communication skills
• Strong work ethic, organizational, and problem-solving skills
• Strong Microsoft Office skills
• Valid driver’s license and acceptable MVR
• Prior CRM experience preferred; SalesForce CRM experience highly preferred
• Ability to work all shifts and in all areas relative to the needs of the terminal as business needs dictate
• Able to lift approximately 20 lbs., or more if required by the essential functions of the job
• Able to comply with all company policies, rules, procedures, and Code of Conduct
• Able to interact well with others
• Able to work independently or in a team setting
• Able to work under tight time constraints in a high volume environment with multiple priorities
• Responds well to questions; Ability to read, interpret, and comply with written information and documents such as safety rules, operations/procedure manuals, and maintenance instructions with a high comprehension and concentration level to include meeting deadlines
• Passes a pre-employment drug screen, random drug and/or alcohol tests, and subject to a criminal history background check
• Able to lift approximately 20 lbs., or more if required by the essential functions of the job

About Estes

Estes is the largest, privately owned freight carrier in North America. As an asset-based transportation provider with a global footprint, Estes delivers reliable freight solutions and exceptional service that keeps customers coming back. With nearly a century of freight shipping expertise, Estes has built a robust fleet and vast network of over 10,000 doors and 280 terminals. Comprehensive transportation solutions include Less Than Truckload (LTL), Volume LTL and Truckload, Time Critical Guaranteed, Custom Shipping and Logistics, and Final Mile. Estes’ commitment to integrity and trust drives a family-inspired culture that supports 24,000 fiercely committed employees.

At Estes, we believe that outcomes are improved when our workforce is diverse. We embrace the concept that a diverse workforce leads to better decision-making, innovation, and increased productivity. We are committed to fostering a workplace where everyone feels valued and respected, regardless of their background or characteristics.

Equal Opportunity Employer

Estes values a diverse workforce and affirms a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.