Sales Account Executive – International Logistics

Responsibilities

• Retain customer volume, sales and profitability through proactive stewardship of the firm’s relationships with assigned customers.
• Penetrate and expand relationships and revenue potential with assigned accounts by:
  • Selling new or additional products or services to current buyers;
  • Finding additional buyers and stakeholders within the existing customer location;
  • Selling additional customer locations.
• Sell and support the full suite of the firm’s product and service offerings.
• Develop and manage robust pipeline of new opportunities to help increase Laufer’s market share in the territory.
• Support and actively participate in all aspects of the sales process, and calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
• Direct joint customer planning efforts in assigned accounts.
• Proactively manage customer satisfaction and service delivery by anticipating potential service problems, monitoring satisfaction, and recommending process and delivery improvements.
• Assist other sales team members, when directed, with customers outside the assigned account base when required.
• Support and manage assigned customer transition from the Business Development Group during customer implementation.
• Design, manage, and deliver Quarterly Business Reviews, in collaboration with other internal stakeholders, to assigned customers.
• Insure all assigned customer’s pricing, RFP responses, and bids are completed and delivered accurately and timely.
• Support SOP creation, management, updating and adherence for assigned customers.
• Travel when necessary within region to branch offices, customer field offices, and assigned customers to help accomplish assigned customer objectives.

Qualifications

• Minimum 3 years of freight forwarding sales experience

Benefits

• Medical, Dental, and Vision Benefits with company cost-sharing
• Health Savings Account medical benefit option with a company contribution to the health savings account
• No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
• Medical and Dependent Care Flexible Spending Accounts
• No cost Short-term disability, Long-term disability, Life, and AD&D insurance
• 401(k) Retirement Plan with a generous company match
• Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
• No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
• Employee Recognition Program
• Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)

Pay

Salary range: $80,000-120,000 depending on experience.

Schedule

N/A