Sales Account Executive
KDDI America, Inc. · New York, NY · 5 mo ago
On-siteBusiness DevelopmentFull-time
About the role
KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.
Responsibilities
- Prospecting and soliciting new business and drive customer acquisition for KDDI America.
- Qualify prospects against company criteria for ideal customers and sales.
- Understand and clearly articulate the KDDI America value proposition, key differentiators and competitive positioning to prospects including C-level executives.
- Identify and qualify business opportunities to sell product and service-based IT solutions.
- Cultivate long-term relationships and build trust with C-level executives and key decision makers.
- Leverage industry trends and come up with compelling value propositions to address client's needs, wants and desires.
- Proactively manage day-to-day client needs, reporting progress to Director of Sales, and identifying new business opportunities across the client's full range of operations.
- Stay up to date on the latest technology initiatives and solutions.
- Complex enterprise network accounts involving Network infrastructure, network design and custom applications.
- Carrying out consultative selling, account planning and account Management with a strong emphasis on customer service.
- Synthesize abstract concepts into solutions.
- Work closely with Project Management and Operations in pre-sale and post-sale activities.
- Provide timely and accurate sales forecasting information and periodically perform pipeline health management to reflect the realistic opportunity workload and value.
- Focus on target attainment and conduct all necessary activities required to meet sales targets.
- Be a positive representative of the company and its brand in the marketplace.
- Conduct all sales activities with the highest degree of professionalism and integrity.
- Recommend changes to current sales techniques and/or procedures, based on the team’s performance and new selling techniques;
Requirements
- Bachelor's degree or equivalent combination of applicable education and experience required;
- MBA or related graduate degree preferred.
- Proven sales executive experience, and the ability of meeting and/or exceeding established targets;
- Previous experience as a sales executive, sales manager and/or sales and marketing manager;
- Ability to communicate, present and influence all levels of the organization, including executive and C-level;
- Proven ability to drive the sales process, from the planning stage to the closing stage;
- Proven ability to articulate the distinctive aspects of the products and services;
- Proven ability to position products against competitors;
- Developing client-focused, differentiated and achievable solutions;
- Excellent listening, negotiation and presentation skills;
- Excellent verbal and written communications skills;
- Excellent Critical Thinking and complex problem solving skills;
- Time Management: Managing one's own time and the time of others.
- 2 to 5 years of relevant job experience with similar essential duties.
- Experience is consultative sales techniques and account planning (including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies).
- Demonstrated sales experience (at least 2-5 years) in telecommunications sales and sales leadership experience.
- Determines and creates annual budgets, sales and gross-profit plans, by implementing marketing strategies, analyzing trends and their results;
- Establishes sales objectives by forecasting and developing annual sales quotas for BU, while projecting expected sales volumes and profits for existing and new products;
- Implements BU sales programs, by developing field sales action plans;
- Maintains sales volumes, product mixes, and selling prices, by keeping current with supply and demand, changing trends, economic indicators, and competitors;
- Establishes and adjusts selling prices, by monitoring costs, competition, and supply and demand;
- Completes BU sales operational requirements, by scheduling and assigning employees, and following up on work results;
- Contributes to sales team efforts, by accomplishing related results as needed.
Qualifications
- Experience in telecommunications sales and sales leadership experience.
- Knowledge of industry trends and the ability to develop compelling value propositions.
- Strong interpersonal and communication skills, including the ability to effectively interact with C-level executives.
- Ability to manage multiple projects and tasks simultaneously.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Ability to travel as needed.
Skills
- Consultative selling techniques.
- Account planning and account management.
- Customer relationship management.
- Project management.
- Technical knowledge of network infrastructure and custom applications.
- Ability to analyze market trends and competitor activity.
- Strong negotiation and presentation skills.
- Ability to manage budgets and forecast sales.
- Ability to manage and motivate a sales team.
Benefits
- Medical, Dental and Vision Coverage
- Basic Life Insurance and AD&D
- Short-Term and Long-Term Disability Insurance
- Flexible Spending Account (FSA)
- 401(k) with company match
- Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Wellbeing Solutions Program