Sage X3 Solutions Engineer

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation, and managed services to help organizations derive value from the transformative benefits of technology. Through the integration of ERP, HCM, and/or CRM solutions, Net at Work delivers unique, industry-specific solutions and operational platforms that enable companies to compete more effectively in today’s digital economy.

About the role

The Sage X3 Solutions Engineer works with clients and the X3 consulting team to plan, design, develop, and launch new or complex functionality required by prospects and customers. This role is also responsible for researching and developing new offerings for the practice and assisting the Consulting Manager with decisions on supported products and verticals.

Responsibilities

• Recommend tailored technology solutions for customers and prospects, aligning with their specific business needs.
• Utilize "Selling Through Curiosity" discovery methodologies to deeply understand customer goals and ensure the right solutions are implemented.
• Collaborate closely with consulting managers, sales, and project teams to assess business strategy and fine-tune solutions to meet customer priorities.
• Create engaging product demonstration scripts that clearly address customer pain points based on progressive discovery.
• Deliver effective and engaging product demonstrations that tell relatable stories, enabling customers to see how Sage X3 solves their pain points and enhances their business.
• Confidently manage diverse audiences, conducting demos that range from a few hours to full-day sessions, tailored to varying business needs.
• Enhance operational efficiency by developing and enforcing best practices for product implementations.
• Develop detailed process and data models that meet solution objectives, applying modeling techniques and enterprise data standards to complex business requirements.
• Lead initial design, problem-solving, and software architecture reviews in line with the customer's strategic direction.
• Coordinate cross-functional teams to develop solutions and resolve issues efficiently.
• Work closely with project and consulting managers to ensure technical and development resources are allocated effectively, with appropriate task durations.
• Meet financial targets by achieving budget goals and objectives.

Requirements

• 3+ years of experience in Sage X3 application consulting or as a Sales/Solutions Engineer with other ERP solutions, leading the entire SDLC from concept to production as a functional or technical consultant.
• Proven industry experience delivering highly available and scalable ERP solutions.
• Expertise in creating high-level estimates based on limited requirements.
• Skilled in generating both functional and technical Solution Design deliverables for internal and external audiences.
• Ability to travel throughout North America.

Customer Requirements

This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function.

Core Competencies

• Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.
• Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
• Collaborative Integrator – Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach – Help employees, clients, and partners using knowledge, expertise, experience, and situational fluency.

Pay

Base salary range: $95,000 to $130,000. This position is also eligible for commissions in accordance with the Company's plan. The quoted pay range is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include experience, education, knowledge, skills, abilities, internal equity, alignment with market data, and applicable laws.

Benefits

• Health and Welfare: Medical, Dental, Vision
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning: 401k with matching contribution
• Legal Benefits
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
• 8 Paid Holidays per year, including 1 floating holiday.