Safford Team Lead

Authority & Supervision

Team Leads are responsible for supporting the Store Manager in ensuring that all daily operating procedures are performed as required. Team Leads are expected to lead by example and encourage other team members to promote the company's image of perfect customer service and excellent visual presentation of the dispensary.

Duties and Responsibilities

• Aid the Store Manager and Assistant Store Manager in overseeing and ensuring all staff adhere to state rules and regulations while following all company policies and procedures
• Serve as a supervisor, manager, and guide for sales associates, including breaks and shift changes
• Manage and inspire staff to deliver the highest levels of customer service and satisfaction
• Ensure staff members remain in compliance with applicable local, state/provincial, and federal laws and regulations
• Assist with customer service and ensure customer satisfaction
• Facilitate money drops and replenish change when necessary
• Maintain in-depth knowledge of all strains and products within the dispensaries' inventory, as well as industry-wide product knowledge and trends
• Assist in training new employees to follow standard operating procedures and scheduled shifts
• Provide Spring Big assistance, manual discounts as needed
• Help maintain the flow of the sales floor, host if needed, place people in their proper roles
• Assist Inventory Team in moving products and stocking sales floor as needed

Qualifications

• Excellent managerial and supervisory skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail
• High school diploma or equivalent preferred
• At least two years of supervisory experience preferred

Pay and Schedule

PAY: Starting $18 + shared tip pool
SCHEDULE: 5 days on, 8-hour shifts with 2 days off. Shifts included: Morning shift 6:30AM-2:30PM, Mid shift 11am-7pm, Closing shift 2:30pm-10:30pm (At El Mirage Thursday-Saturday closing shifts 3:30pm-12:30am)

Benefits

• Employee discounts and samples
• Continued education opportunities
• Growth potential within the company
• Health, dental, and vision insurance

About the Role

We're seeking a dynamic Retail Team Lead to join our fast-paced and thriving dispensary. As a leader in the industry, we prioritize exceptional customer service and product knowledge, making this role crucial in ensuring our team delivers an unparalleled experience to every customer.

Requirements

If you thrive in a dynamic environment, possess strong leadership qualities, and have a deep understanding of cannabis products, we want to hear from you!

Skills

At JARS Cannabis, we are committed to creating an inclusive environment where everyone is valued and respected. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected status. We encourage applications from all qualified individuals and celebrate the diverse perspectives and experiences that make our team stronger.

Benefits

• Employee discounts and samples
• Continued education opportunities
• Growth potential within the company
• Health, dental, and vision insurance