Safety Training Manager - ABE Express Operations

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business-to-customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, striving to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations across 27 countries on 5 continents. WFS employs over 22,200 professionals in ground handling across a global network of more than 170 locations and 22 countries. A career with us opens opportunities to develop existing skills, learn new ones, and experience working with diverse customers and cultures—all aimed at delivering world-class service.

About the Role

As the Manager of Safety and Training, you will lead comprehensive safety, security, and training programs across warehouse and ramp operations. Your primary responsibility is ensuring all operations meet or exceed corporate policies, air carrier requirements, customer expectations, and regulatory mandates while maintaining optimal efficiency and security standards. This role requires strong leadership, hands-on problem-solving, and strategic thinking to reduce risk and continuously improve safety across the organization. Safety is the foundation of everything we do, and we operate around the clock to create a workplace where every person feels secure, supported, and empowered.

Responsibilities

• Champion a culture of safety excellence through innovative training and engagement initiatives.
• Ensure safety protocols are consistently followed across warehouse and ramp operations, aligning with corporate, airline, customer, and regulatory requirements (FAA, TSA, OSHA).
• Lead investigations for safety incidents to identify root causes and implement corrective measures to prevent future occurrences.
• Provide guidance and training to station managers and supervisors on best practices in safety, behavior-based safety, and incident prevention.
• Oversee the training schedule to ensure new hire training aligns with operational requirements and recurrent training is completed on time.
• Manage training resources to allocate and optimize training facilities and instructional personnel.
• Serve as the key contact for all on-duty injury follow-ups, maintaining clear communication and support for affected employees.
• Monitor injured employees’ recovery progress and coordinate necessary medical updates.
• Manage workplace accommodation, return-to-work, and injury follow-up processes dedicated to employee well-being.
• Conduct routine physical security audits and investigate policy breaches, security incidents, and loss events.
• Lead confidential investigations and deliver timely reports on theft, fraud, workplace violence, and critical incidents.
• Hold structured monthly safety meetings to maintain a strong safety culture, meet regulatory requirements, and identify hazards before they cause incidents.
• Drive strategic projects aimed at injury prevention and risk reduction across the organization.
• Influence behavior and foster a safety-first mindset at all levels of the division.

Requirements

• Bachelor’s Degree or equivalent work experience.
• 5+ years of experience in operations in aviation and warehouse.
• 5+ years of ramp safety experience.
• 5+ years of experience in law enforcement, loss prevention, or other related field.
• 3+ years of experience in disability management, worker’s compensation, or related field.
• Supports 24/7 operations; may need to respond to safety and security events outside of regular business hours.
• Knowledge of OSHA regulations, ADA, and best practices in injury management and ergonomics.
• Demonstrated ability to manage sensitive information.
• Strategic thinker with a proactive, hands-on approach.
• Data-driven mindset with experience using safety management systems (SMS).
• Crisis management and emergency response planning expertise.

Preferred Skills

• Safety Leadership & Compliance Expertise
• Incident Investigation & Root Cause Analysis
• Training Program Management & Facilitation
• Employee Injury Management & Return-to-Work Coordination
• Influence, Communication & Safety Culture Development

Physical Requirements / Working Conditions

The primary activity in this position will be working at a computer either standing or sitting 60% of the time.

Benefits

• Access your pay when you need it through the DailyPay app.
• On-the-spot awards through the Awardco Platform, including gift cards and more.
• Multiple medical care options for both full and part-time employees.
• Travel discounts, pet insurance, discount shopping, and more.
• Wellness programs for all employees.
• 401k program.
• Opportunities for internal mobility and transfers.