Safety & Security Officer (PM)
Core Work Activities
- Reports accidents, injuries, and unsafe work conditions to manager;
- Completes safety training and certifications;
- Follows all company policies and procedures;
- Maintains confidentiality of proprietary information;
- Protects company assets;
- Welcomes and acknowledges all owners/guests according to company standards;
- Anticipates and addresses owners/guests' service needs;
- Assists individuals with disabilities;
- Thanks owners/guests with genuine appreciation;
- Speaks with others using clear and professional language;
- Prepares and reviews written documents accurately and completely;
- Answers telephones using appropriate etiquette;
- Develops and maintains positive working relationships with others;
- Supports team to reach common goals;
- Listens and responds appropriately to the concerns of other associates;
- Complies with quality assurance expectations and standards.
Competitive Pay
Hourly Rate: $33.86
Hourly Wage: $33.86
Benefits
- Medical/Dental/Vision/401K opportunities;
- Travel discounts;
- Credit Union Membership;
- Tuition Reimbursement;
- Professional Counseling & Family Support;
- Growth and Development Opportunities;
Job Summary
Patrols all areas of the property; assists owner/guests with room access.
Maintains Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
Locks property entrances when required.
Conducts daily physical hazard inspections.
Responds to accidents, contacts EMS or administers first aid/CPR as required.
Assists owner/guests/associates during emergency situations.
Notifies appropriate individuals in the event of accidents, attacks, or other incidents.
Defuses owner/guest/associate disturbances.
Calls for outside assistance if necessary.
Completes incident reports to document all Loss Prevention related incidents.
Handles all interruptions and complaints.
Resolves safety hazard situations.
Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation.
Reports to scenes of vehicle accidents/thefts.
Calls for assistance using proper code responses.
Completes a Loss Prevention shift summary/daily activity report.
Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals.
Conducts investigations and gathers evidence.
Conducts interviews with relevant parties.
Requirements
- Available to work a flexible schedule including evenings, weekends, and holidays.
Qualifications
- Attention to customer service with a professional and pleasant personality.
Skills
- Clear and professional communication skills;
- Ability to maintain confidentiality;
- Physical ability to perform job duties;
- Ability to work independently and as part of a team;
- Knowledge of company policies and procedures;
- Ability to handle emergencies and provide first aid/CPR;
- Ability to conduct investigations and gather evidence;
- Ability to interact with guests and associates in a professional manner;
- Ability to work flexible hours including evenings, weekends, and holidays;
- Knowledge of safety protocols and emergency response procedures;
- Ability to patrol and monitor security systems;
- Ability to respond to and resolve safety hazards;
- Ability to escort and communicate with guests and associates;
- Ability to complete incident reports and maintain confidentiality;
- Ability to conduct interviews and gather evidence;
- Ability to work in a fast-paced environment.
Benefits
- Medical/Dental/Vision/401K opportunities;
- Travel discounts;
- Credit Union Membership;
- Tuition Reimbursement;
- Professional Counseling & Family Support;
- Growth and Development Opportunities;
Pay
Hourly Rate: $33.86
Hourly Wage: $33.86
Schedule
Available to work a flexible schedule including evenings, weekends, and holidays.
Company Information
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.