Safety & Security Officer - Full Time - 3rd Shift

Pine Rest is a nonprofit behavioral health system offering a wide range of services, including psychiatric urgent care, outpatient and inpatient care, partial hospitalization, addiction treatment, crisis response, and specialty programs. We are committed to innovation, education, and equitable access to mental health and substance use disorder care.

About the role

We are seeking a dependable and service-oriented Safety & Security Officer to support the safety, security, and protection of patients, staff, visitors, and hospital property. This role plays a key part in maintaining a safe, recovery-focused environment through monitoring, emergency response, policy enforcement, and strong customer service across multiple settings.

Responsibilities

• Maintain safety and security of patients, staff, visitors, and facility property
• Conduct scheduled rounding, surveillance, and incident reporting
• Enforce safety and security policies, complete contraband checks, and respond to emergencies
• Respond to Code calls and assist with safe transport of patients or staff as needed
• Provide crisis response support and follow standard internal and external communication protocols
• Serve as liaison with local law enforcement when required
• Promote a positive, customer-friendly environment through professional service
• Participate in safety programs, drills, and risk identification initiatives
• Maintain accurate records, reports, and data using computer systems
• Serve involuntary paperwork accurately and maintain appropriate patient contact
• Assist with emergency switchboard procedures as needed
• Train new team members and participate in meetings or committees as assigned
• Model Pine Rest’s mission, values, and commitment to compassionate care
• Maintain required training and competencies
• Perform additional duties as assigned

Requirements

• Associate’s Degree or equivalent knowledge, skills, and abilities required
• Minimum of six months of related experience
• Valid Michigan driver’s license required; ability to operate Pine Rest vehicles
• Strong communication, organization, and independent decision-making skills
• Ability to work effectively in a fast-paced environment
• Commitment to culturally inclusive, respectful service
• Must meet physical, health, and background screening requirements

Additional Details

This is a non-exempt (hourly) position. The schedule may include weekends, holidays, and varied shifts. The role is physically active, requiring walking, lifting, crisis response, and prolonged standing.

Pay

The equivalent base pay range for this position is $15.57 - $21.79 per hour. This range does not include potential shift differentials, incentives, or bonuses, which may be part of the total compensation package. Final base pay will be determined based on location, experience, education, certifications, and FTE status.

Benefits

Competitive benefits package available.

Employment is contingent upon successful completion of a background check, education verification, and drug screen.