Safety & Protection Services Manager

About the Role

The Safety & Protection Services Manager supports the Museum’s occupational safety, security operations, emergency preparedness, regulatory compliance, and risk-management programs across its facilities. Reporting to the Director of Protection Services, the Manager promotes a safe environment for employees, visitors, volunteers, contractors, and the collection through inspections, training, incident investigation, corrective-action management, emergency planning, and support for access-control and security technologies.

Responsibilities

• Coordinate the Museum’s occupational health and safety programs and maintain required documentation
• Conduct workplace inspections, identify hazards, recommend corrective actions, and monitor issues through resolution
• Support compliance with applicable OSHA requirements, NFPA standards, City of Philadelphia codes, and other fire, life-safety, and workplace-safety requirements
• Investigate workplace injuries, near misses, safety complaints, and potential violations; document findings and recommend preventive and corrective measures
• Coordinate safety matters with Protection Services, Human Resources, Facilities, Finance, Risk Management, and other departments
• Support workers’ compensation documentation, accident investigation, loss-control recommendations, trend analysis, and injury-prevention initiatives
• Develop, coordinate, and deliver workplace-safety, fire-safety, evacuation, and emergency-preparedness training
• Develop and maintain emergency plans, procedures, equipment, and employee guidance
• Plan and evaluate fire drills, evacuation exercises, and tabletop exercises; complete after-action reviews and track corrective actions
• Coordinate institution-wide security escort requests and provide operational support during incidents, emergencies, and special events
• Support access-control, credentialing, key and lock, video-surveillance, alarm, and related security systems in coordination with Museum technology staff and vendors
• Provide technical guidance to Museum staff on occupational safety, workplace health, environmental protection, fire protection, and emergency response
• Participate in the Museum’s Safety Committee, present identified concerns, and support approved corrective measures
• Monitor developments in relevant safety and security practices and communicate applicable information to Museum staff
• Prepare reports, procedures, training materials, inspection records, and program recommendations for the Director of Protection Services
• Respond to urgent conditions and support emergency operations, including occasional work outside normal business hours
• Coordinate the Museum’s institutional Safety Committee
• Perform other duties as assigned

Requirements

• A minimum of five (5) years of responsible experience developing and maintaining security, occupational health & safety, and fire safety programs for a large institution
• Bachelor’s degree from an accredited college or university
• At least five years of progressively responsible experience in occupational safety, security operations, emergency preparedness, regulatory compliance, risk management, or a related field
• Demonstrated experience conducting workplace inspections, investigating incidents, coordinating training, and documenting corrective actions
• Working knowledge of occupational safety, fire and life safety, emergency-management practices, and applicable federal, state, and local requirements
• Working knowledge of access-control, video-surveillance, alarm, or other security technologies and the ability to coordinate system issues with technology staff and vendors
• Strong written, verbal, analytical, organizational, and interpersonal skills
• Ability to exercise sound judgment, manage confidential information, and collaborate effectively across departments
• Proficiency with standard office software and electronic recordkeeping systems
• Ability to respond to emergencies and occasionally work evenings, weekends, or holidays
• OSHA 30-hour certification or other relevant occupational safety training or the ability to obtain within six months after hire
• Ability to provide occupational and workplace-safety instruction

Physical Requirements

• Able to remain stationary for extended periods of time, utilize computers and other office equipment required of this job, perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and access most public and staff areas of the museum campus
• Ability to travel between the museum facilities and inspect galleries, offices, loading docks, mechanical areas, exterior spaces, and other environmental operations
• Ability to walk or stand for extended periods, use stairs as necessary, and wear personal protective equipment
• Ability to respond promptly to incidents and emergencies throughout the museum facilities

Institutional Requirements

• Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums
• Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest
• Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences
• Maintains confidentiality
• Adheres to all museum protocols, procedures, rules, and policies

Pay

The salary for this position is $100,000.

Schedule

This position is Full-Time, Exempt, and 35 hours per week.

Benefits

• Free general admission to the museum for you and your immediate family
• Discounted guest tickets for admission
• Discounts on gift memberships
• Special staff tours and presentations from our curatorial and conservation teams
• Discounts at the museum restaurant, museum cafés, and museum retail and online stores
• Comprehensive benefits package including:
  • Medical, dental, and vision benefits
  • Fully paid short-term disability insurance, long-term disability insurance, and life insurance
  • Health savings or flexible spending account program
  • Retirement savings program with museum match
  • Paid vacation, personal days, sick days, and holidays

Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.