Safety/Loss Prevention Manager
Goodwill Industries of Southwestern Michigan · Kalamazoo, MI · 3 mo ago
On-siteManagementFull-time
About the role
The Employee Health, Safety & Loss Prevention Manager is responsible for the development, implementation, administration, and continuous improvement of Goodwill SWMI’s Environmental, Health, Safety, and Security (EHS&S) programs across plant, retail, and logistics operations. This position ensures compliance with all applicable OSHA/MIOSHA, DOT, EPA, and local regulations, reduces workplace injuries and illnesses, minimizes risk exposure and loss, and promotes a culture of safety and accountability.
Responsibilities
- Develop, implement, and maintain written safety and health programs in accordance with OSHA/MIOSHA standards, including but not limited to:
- Hazard Communication
- Personal Protective Equipment (PPE)
- Emergency Action and Fire Prevention
- Lockout/Tagout (as applicable)
- Bloodborne Pathogens (as applicable)
- Conduct and document job hazard analyses (JHAs) and facility risk assessments for plant, retail, and logistics operations.
- Ensure ongoing regulatory compliance, including required postings, training documentation, and record retention.
- Serve as the primary liaison during OSHA/MIOSHA inspections, audits, and regulatory inquiries, including preparation, site accompaniment, and response to citations if applicable.
- Maintain OSHA-required recordkeeping and reporting, including OSHA 300, 300A, and 301 logs, and ensure timely submission and posting.
- Lead and document incident, accident, injury, and near-miss investigations, utilizing root cause analysis and corrective action tracking.
- Coordinate Workers’ Compensation processes, including injury reporting, claim management, return-to-work programs, and trend analysis to reduce recurrence.
- Track and analyze safety performance metrics (TRIR, DART, lost time, severity rates) and report findings to leadership with recommendations for improvement.
- Develop, implement, and manage Goodwill SWMI’s loss prevention and security programs, with a primary focus on retail operations.
- Conduct loss prevention activities including investigations, audits, surveillance, interviews, inspections, and training related to theft, fraud, and shrink.
- Maintain control over facility access systems, including keys, key fobs, alarms, fire protection systems, and ID credentials.
- Serve as the primary point of contact for local law enforcement and emergency responders related to security and safety incidents.
- Evaluate and recommend security technologies and tools to enhance employee safety, customer safety, and asset protection.
- Oversee safety programs related to fleet, drivers, and logistics operations, including DOT-related training and compliance as applicable.
- Manage and oversee the Workers on Wheels (WOW) Program, ensuring proper training, documentation, and ongoing compliance with safety standards.
Requirements
- Demonstrated ability to manage multiple priorities and deadlines in a regulated environment
- Strong written and verbal communication skills, including documentation for audits and inspections
- Sound judgment and decision-making skills
- Strong analytical and reporting skills with experience using safety metrics to drive improvement
Qualifications
- Minimum of 5–7 years of progressively responsible experience in employee health and safety, security, and/or loss prevention
- Experience must include regulatory compliance, incident investigation, safety training, and multi-site operations
- Prior leadership or program ownership experience required
- Associate degree in Occupational Safety, Criminal Justice, Law Enforcement, or related field required; equivalent experience considered
- Bachelor’s degree in Occupational Safety & Health, Safety Management, Risk Management, or related field preferred
Skills
- Working knowledge of OSHA/MIOSHA regulations and compliance requirements
- Experience managing safety programs in retail, warehouse, logistics, or manufacturing/plant environments
- Experience with loss prevention, investigations, and security operations
Benefits
Not specified
Pay
Not specified
Schedule
Not specified