Safety & Emergency Preparedness Program Manager

About the role

Under the direction of the Chief Human Resources Officer (CHRO), the Safety & Emergency Preparedness Program Manager is responsible for building, implementing, and continuously improving safety across all PACE care settings for participants, staff, visitors, volunteers and contracted providers. This role oversees initiatives across all CEI facilities including PACE center facilities, clinics, transportation, and home care. It leads proactive hazard identification, incident response, and safety education, in alignment with OSHA, CMS, state, and local health and safety regulations, and champions a culture of safety, accountability, and continuous improvement throughout the organization to support zero harm and high reliability.

Responsibilities

• Collaborate with the CHRO and other leaders to identify, design, implement, and provide training on a standardized emergency management structure (e.g., HICS or NIMS-aligned protocols) to ensure a coordinated and effective organizational response to emergencies.
• Ensure the effective deployment of emergency information through Everbridge.
• Lead the ongoing development, implementation, evaluation, and continuous improvement of CEI’s comprehensive Safety Program.
• Conduct regular Environment of Care (EOC) rounds and other preparedness activities across all PACE locations—clinical and non-clinical—to proactively identify and mitigate safety risks.
• Chair the Safety Committee and actively participate in other internal committees, contributing to ongoing audit preparedness (e.g., CMS, DHCS).
• Assess potential hazards to participants and staff and develop corrective action plans to address and prevent incidents.
• Establish and enforce safety policies and procedures that ensure full compliance with OSHA, CMS, DHCS, CDPH, and other relevant regulatory bodies.
• Investigate safety incidents, prepare detailed reports with findings, and lead root cause analyses and corrective action planning.
• Use technology tools including incident reporting platforms, audit checklists, CAP tracker, dashboard/BI tools, LMS training platforms, and document control software.
• Design and deliver engaging safety training programs for staff, covering topics such as infection control, hazard communication, emergency response, and incident command.
• Collaborate cross-functionally with departments to uphold safety standards across all care environments, including facilities, transportation, and home care.
• Direct the Emergency Preparedness Program, ensuring organizational readiness for a range of emergency scenarios.
• Maintain accurate documentation of safety audits, incident investigations, and regulatory inspections.

Requirements

• Bachelor’s degree in Health & Safety, Public Health, Healthcare Administration, or related field.
• Minimum of three years’ experience in healthcare safety, emergency management, or risk management.
• In-depth knowledge of OSHA, CMS, and state safety regulations, particularly in elder care or outpatient settings.
• Strong oral and written communication, training, and problem-solving skills.
• Familiarity with risk management principles and incident command systems.

Preferred qualifications

• Experience in a PACE organization, long-term care, or home health environment.
• Certified Healthcare Safety Professional (CHSP).
• OSHA 30-Hour – General Industry certification.

Pay

The annual pay range for the Safety & Emergency Preparedness Program Manager position at Center for Elders’ Independence is $102,302 to $153,454. Placement within the range is determined based on job-related factors such as relevant experience, skills, abilities, internal equity, and market data, consistent with CEI’s annual compensation review and established compensation practices.