Safety Coordinator

About the role

We are looking for you! Do you want to be a part of the team that transforms lives? Cumberland Heights is more than a campus on 177 acres, it's a community. Our mission is providing the highest quality care possible for persons and families who are at risk for or who are suffering from the disease of chemical dependency. Treatment encompasses the physical, mental, emotional, and spiritual dimensions of recovery by offering a safe, loving and healing environment, combining professional excellence and the principles of the Twelve Steps.

The Support Services Coordinator is responsible for creating and promoting a safe and welcoming environment at Cumberland Heights. This position reports directly to the Director of Support Services/Safety Officer. The Support Services Coordinator will report to their office located in the Maintenance Shop at 7:00am Monday through Friday. The Support Services Coordinator must be able to interpret and take appropriate actions regarding conditions and incidents relating to the Environment of Care (EOC), safety/security on campus and off campus sites. The Support Services Coordinator works in conjunction with and as an agent of the Director of Support Services/Safety Officer to manage environment of care.

Responsibilities

• Provides a prompt and courteous customer service-oriented response to patients, families, and visitors to the campus.
• Provides the presence and actions necessary to promote a safe and secure environment by identifying and addressing any issues relating to EOC, safety and security.
• Works directly with Maintenance and Housekeeping teams, coordinating any corrective actions that may be needed.
• Walks campus grounds and building daily, observing all areas for any life safety issues.
• Monitors fire panel system and alarms state of condition; utilizes alarm contractor for emergency service and repairs when needed.
• Schedules and manages annual testing and inspection of all company-wide alarm systems with alarm contractor.
• Completes CHIRP incident reports regarding any event outside of normal operations related to EOC, utilities, or life safety equipment and systems.
• Maintains confidentiality of company and patient information.
• Reacts productively to change.
• Creates fleet expense and location tracking reports and communicates to appropriate department heads.
• Manages/tracks service and repairs on the company vehicle fleet.
• Manages, implements, and records fire drills as per schedule.
• Coordinates and records disaster drills with Safety Officer.
• Assists with inclement weather plans with Safety Officer.
• Takes meeting minutes during critical staffing periods when Inclement Weather Plan is activated.
• Attends Safety Committee Meeting and records meeting minutes.
• Assists in planning and implementing the emergency disaster plan bi-annual drills, attends the debriefing meeting, recording the meeting notes.
• Sources parts and supplies for the Maintenance and Housekeeping Departments.
• Tracks and manages emergency supply inventories for critical operation plans.
• Manages the work order request queue in WorxHub, ensuring quick and accurate response times by Maintenance and Housekeeping Teams.
• Accepts/verifies staff key requests in WorxHub, with Director of Support Services approval, deploys appropriate keys to staff and documents key as staff company property in Paylocity.
• Manages the new key inventory, keeping it stocked and secure.
• Manages the request for service and scheduling of Contractors/Vendors for emergency or scheduled repairs.
• Coordinates contractors, vendors, and maintenance team activities in buildings across campus.
• Manages the progress of repairs, vendor services, and construction projects daily; keeping staff in the areas affected informed verbally and with email notifications on progress, disruptions, and anticipated completion updates.
• Processes invoices and quotes for billing for payment by assigning POs and coordinating with A/P for contractor, vendor and parts/supply purchases.
• Tracks and allocates parts and supply purchases made on assigned company credit card monthly on time.
• Enters and submits annual blanket POs for all maintenance departmental contract services.
• Walks campus grounds, sidewalks, parking areas and buildings daily, inspecting all areas inside buildings and outside for debris, EOC condition and overall upkeep; coordinates with Maintenance and Housekeeping Teams to direct and enter work orders for corrections.
• Monitors company-issued phone 24/7 (unless PTO or other coverage arrangement made in advance with supervisor) for alarm monitoring supervisory notifications, also requests for assistance or call-in duty from Director of Support Services.
• Keeps updated records of all company location utility service providers, and Fire/Security Alarm systems including account numbers, meter identification numbers, arming codes, access passcode word.
• Keeps updated records of all company-wide site location key box access codes and security alarm disarm codes.

Requirements

• High school diploma or GED preferred and/or one (1) year safety related experience equivalent.
• CPRS certification is preferred but not required.
• Valid US Driver's License required.
• Proficient computer skills including Microsoft (Outlook, Word and Excel).
• Excellent Customer Service skills.
• Ability to make decisions under stressful conditions.
• Ability to problem-solve, analyze, and interpret information.
• Superior organizational skills for managing and prioritizing multiple tasks and projects.
• Self-starter with the ability to work independently.
• Ability to adapt to changing circumstances in a fast-paced environment.
• Excellent written and oral communication skills with the ability to effectively speak, read and write in English.
• Ability to interact with co-workers in a collaborative and courteous manner while providing guidance, instruction, and training.
• If recovering, one year of verifiable abstinence required with two years preferred; active participation in a twelve-step program preferred.
• Available for critical staffing operations regardless of date and time.

Work Environment

• Position is in an internal and external occupational setting that involves exposure to weather conditions (i.e., cold, heat, rain, snow or ice).
• Position requires frequent contact with people in crisis, including those who are emotionally volatile and may require additional safety precautions.
• May perform CPR/First Aid as needed (being certified or eligible is required).
• Position is subject to varying shifts, including weekends as well as staying overnight for inclement weather as part of critical staffing.
• Ability to lift and/or push pull up to 75 lbs. multiple times a day; move around campus on uneven and rural terrain; run or climb stairs in a rapid manner.
• Ability to walk, stand or sit for extended periods of time.
• Ability of constant use of manual dexterity, coordination, mobility, visual discrimination, hearing and concentration.
• Ability to speak, hear, see, sit, walk, stand, reach, and use fine/gross motor skills.

Benefits

• Medical, Dental and Vision effective 1st day of month following 28 days of employment
• Employer Contribution for Health Saving Account or Health Reimbursement Account
• 401K with Company match and eligibility after 90 days of employment
• Paid Time Off (PTO) accrual beginning day one and up to 20 days of PTO the first year