Safety Associate

The Salvation Army is dedicated to Doing the Most Good. We are thousands of Officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. The Kroc Center Chicago is a community center where families, individuals, and relationships thrive in the name of Jesus.

About the role

The Safety Associate, under the supervision of the Facilities Service Manager, helps provide a safe and secure environment for members, guests, and staff of the Ray & Joan Kroc Community Center of Chicago. Responsibilities include enforcing policies and procedures, acting as a first responder to emergencies, and performing duties as assigned by the Facilities Service Manager. Ideal candidates are detail-oriented, physically fit, and able to work efficiently under pressure in a fast-paced environment, both independently and as part of a team.

Responsibilities

• Enforce all Salvation Army/Ray & Joan Kroc Center policies and procedures.
• Remain alert and vigilant at all times.
• Follow safety guidelines to ensure the safety of all staff and guests.
• Interact with staff, members, and guests in a positive, professional manner.
• Greet all guests and patrons as they enter the building.
• Report any safety concerns to the Facilities Service Manager.
• Monitor, secure, and restrict building ingress and egress as needed.
• Perform safety checks, participate in drills, and respond to emergencies.
• Perform wanding or operate metal detectors as needed.

Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• High school diploma or equivalent.
• Basic understanding of safety and security, customer service.
• Familiarity with safety guidelines and regulatory requirements.
• Physical stamina and strength; ability to lift and move heavy objects.
• Attention to detail and ability to remain attentive and vigilant.
• Strong time management and problem-solving skills.
• Effective communication with team members and supervisors.
• Understanding and adherence to safety protocols to prevent accidents.
• Ability to work collaboratively with other team members.
• Adaptability to changing work requirements and environments.
• Excellent customer service skills when interacting with guests and members.
• Willingness to promote the mission of The Salvation Army.

Physical Demands

• Standing and walking for long periods, often on concrete and uneven surfaces.
• Occasional climbing of ladders.
• Endurance for working long hours, sometimes in adverse weather conditions.
• Manual dexterity for handling tools and equipment with precision.

Competencies

• Maintain a positive work atmosphere by fostering positive relationships with co-workers and supervisors.
• Resolve conflicts in a positive manner; de-escalation skills.
• Treat staff, clients, and visitors with courtesy and respect.
• Use professional and appropriate communication with co-workers, supervisors, and subordinates.
• Support the mission of The Salvation Army by treating every individual with respect and dignity, without discrimination.

Pay

$17.00–$20.40 per hour.