Safeguards Enforcement Operations

About the role

Step into a key role supporting safeguards enforcement work focused on targeting, tracking, and surveillance. This remote opportunity is ideal for someone who brings strong attention to detail, thoughtful judgment, and a commitment to helping maintain safe and responsible AI systems.

Responsibilities

• Review user interactions and customer signals to identify potential policy concerns related to targeting, tracking, and surveillance
• Apply established policy guidance and operational workflows accurately and consistently
• Work closely with strategy, policy, and intelligence partners to surface trends and identify possible gaps in policy coverage
• Flag examples that may help improve classifier performance and enforcement quality
• Prepare clear weekly updates on review activity and operational patterns
• Support customer communications and appeal-related follow-up tied to policy enforcement decisions
• Assist with surge review needs and content labeling when additional team support is required
• Respond to cross-functional requests with timely, organized, and helpful input

Skills

• Experience with targeting, tracking, and surveillance-related policy content
• Ability to learn quickly and adapt to changing priorities and workflows
• Strong independence and initiative in day-to-day work
• Excellent written and verbal communication skills
• High attention to detail and a systematic approach to complex information
• Ability to meet deadlines and deliver consistent, high-quality work
• Interest in AI safety, responsible technology, and ethical operations
• Comfort working with content that may include sensitive, explicit, or disturbing material

Preferred Skills

• Background in content moderation, trust and safety, safeguards, or a related field
• Familiarity with policy enforcement on digital platforms
• Experience analyzing user behavior and identifying risk patterns
• Understanding of AI ethics and responsible technology deployment
• Experience collaborating across multiple teams in a fast-moving environment