Safeguards Enforcement Analyst, Access Controls & Identity

About the role

As a Safeguards Enforcement Analyst on the account abuse team, you'll build and execute enforcement workflows that keep our products safe, with a focus on detecting and mitigating potential harm. Your focus will be driving a number of enforcement areas including access controls and identity verification. You'll own the policy layer of these systems: what we ask users for, when, on what grounds, and what passes.

Key Responsibilities

• Set collection policy for identity signals: what we request, in which enforcement states, and what evidence reinstates access
• Improve verification program health — accuracy, appeal coverage, and consistency of outcomes
• Own access policy for hard cases, including geographic restrictions and reseller arrangements
• Run the operational queue for access-control cases alongside contractor support, authoring playbooks and QA'ing scaled review output
• Work with Legal, Public Policy, and Privacy stakeholders to keep our approach proportionate, privacy-preserving, and responsive to an evolving regulatory landscape
• Coordinate enforcement consistency with third-party platform partners
• Keep up to date with emerging AI policy enforcement best practices, and use these to inform our decision-making and workflows
• Stand up graduated enforcement in practice — verification requests, conditional reinstatement, and appeal pathways that satisfy regulatory requirements for automated decisions

Minimum Qualifications

• Experience in trust & safety, integrity, or risk policy work
• Hands-on operational experience — you've owned or quality-checked live enforcement queues, not only authored policy
• Subject matter expertise in one or more of: KYC, identity verification, age or identity assurance, or verification program operations
• Experience navigating evolving regulatory landscapes (including frameworks like the DSA and GDPR) as design constraints rather than blockers
• Experience driving cross-functional initiatives with Product, Engineering, Legal, and Policy partners — especially where safety, privacy, and usability tradeoffs need to be navigated together
• Comfort using data (SQL or similar tools) to measure what's working and inform decisions
• Strong written communication skills, with experience producing clear briefs and recommendations for technical and non-technical stakeholders
• Excellent judgment and the ability to make consistent, defensible calls on ambiguous cases

Preferred Qualifications

• Experience with graduated/tiered enforcement systems rather than binary ban models
• Experience with geographic access restrictions, sanctions screening, or reseller/channel policy
• Experience building or scaling a contractor review bench
• A deep interest in AI safety and responsible technology development
• Experience writing effective prompts for generative AI systems in a content review or enforcement context