Safe at Home Case Aide

About the Role

As a Case Aide at Bethany Christian Services, you will give unsupported and isolated families more stability to help them through hard times. You’ll help parents connect with community resources and build support networks to keep their families together and their children out of foster care. By strengthening families before crisis hits, you’ll help them stay where they belong—together.

Responsibilities

• Provide transportation to clients, including medical appointments, foster homes, and other social agencies.
• Assist with scheduling medical and dental appointments for clients.
• Draft and maintain notes related to interactions and areas of concern observed during visits; share notes with assigned case manager.
• Monitor home visits with clients.
• Complete paperwork and phone calls for case manager, as requested.
• Schedule and prioritize work duties in partnership with supervisor and other team members.
• Report transportation problems that occur and impede timely transportation requests.
• Attend trainings and meetings as assigned by supervisor.
• May assist with file audits and small purchase requests.
• May be required or asked to participate in a Bethany-sponsored event.
• Complete other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Demonstrated organizational skills.
• Excellent verbal and written communication skills.
• Ability to provide excellent and compassionate customer service.
• Ability to work independently with strong attention to detail.
• Must be reliable with time-sensitive deadlines and tasks.
• Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite.
• Must be 21 years old with a valid driver’s license and at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Benefits

• Access to training, professional development, and career growth opportunities.
• Low-cost health benefits (medical, dental, and vision).
• Matching 403B retirement contributions.
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks).
• Education reimbursement for master’s degree program in human services.
• Comprehensive employee assistance and wellness program.
• Employee-covered long-term disability and term life insurance.

Salary disclosure for residents of California, Colorado, Connecticut, Washington D.C., Hawaii, Illinois, Maryland, & New York: Bethany’s compensation plan accounts for geographical differentials.