Ryder's Rental Management Trainee Program

About the role

The Ryder Rental Management Trainee program is an 18–24 month accelerated career development experience designed to build the next generation of Ryder leaders. This program is fast-paced and touches every aspect of the business unit.

Responsibilities

• Handle the sales process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company’s marketing database
• Generate rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing sales and marketing initiatives
• Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships and grow the current customer base
• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Perform other duties as assigned

Requirements

• Bachelor's degree required in business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate – intermediate required

Qualifications

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly

Skills

• Ability to relocate in the region/US at the conclusion of the training program

Benefits

• Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan