Ryder's Rental Management Trainee Program

Location: Onsite – Columbus, OH

About the role

Are you a driven, ambitious professional ready to fast-track into a management role? The Ryder Rental Management Trainee program is an 18–24 month accelerated career development experience designed to build the next generation of Ryder leaders. This program is fast-paced and touches every aspect of the business unit. You’ll receive hands-on training across Finance, Operations, Human Resources, and Sales & Marketing — gaining the full toolkit you need to step into a leadership role with confidence.

Responsibilities

What You’ll Experience Over 18–24 months, you’ll build expertise across every core area of the business:

• Finance – Understand the P&L drivers behind a high-performing rental operation
• Operations – Manage rental assets, vehicle PM standards, and day-to-day location performance
• Sales & Marketing – Drive revenue through inbound sales, outbound solicitation, and lead generation for rental, lease, and used vehicle sales
• Human Resources – Learn how to build, develop, and lead a team
• Customer Relationship Management – Resolve customer concerns and grow a loyal customer base
• Compliance & Regulatory – Ensure alignment with company, local, state, and federal requirements

Essential Functions

• Handle the sales process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company’s marketing database
• Responsible for generating rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships and grow the current customer base

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

Requirements

• Bachelor's degree required (business administration or similar related degree)
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate – intermediate required
• Ability to relocate in the region/US at the conclusion of the training program

Skills

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly

Benefits

Ryder offers comprehensive health and welfare benefits, to include:

• Medical, prescription, dental, and vision insurance
• Life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan

Pay

Pay Type: Salaried

Minimum Pay Range: $49,000

Maximum Pay Range: $55,000

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Schedule

Monday – Friday, 7:30 AM – 4:30 PM