RVP, MH Operations

Job Summary

The Regional Vice President of Operations & Sales is responsible for overseeing the operations and sales of multiple manufactured home communities. They are also responsible for creating and managing the annual operating and capital improvement budgets, personnel management, marketing, resident relations, retailer relations, community enhancement and curb appeal, and other related property management and sales duties.

Job Duties

• Conducts on-site inspections and ensures each community is consistently maintained and groomed to Sun's curb appeal standards.

• Handles and resolves resident complaints in a timely and professional manner, asking questions to determine the validity of complaints and offering possible solutions consistent with established guidelines.

• Develops annual occupancy, lease-up and sales projections; implements programs to achieve them.

• Creates marketing programs with a detailed marketing strategy that includes timetables, roles and responsibilities of team members, and projected expenses; Implements marketing and advertising plans.

• Collaborates with sales team members to purchase new and pre-owned home inventory; develops pre-owned home listing and brokerage plan for the portfolio.

• Serves as the primary point of contact for residents and homeowner associations or boards as required and maintains effective communication.

• Maintains the highest level of service consistent with Sun's Customer Service philosophy.

• Ensures implementation of annual capital improvement program.

• Monitors safety, loss and risk management at each community as it relates to property, vehicles and equipment.

• Approves the selection of all contractual services for assigned properties.

• Creates, submits and accepts total budget responsibility for the annual operating and sales budgets.

• Controls income and expense categories of portfolio; approves budgeted expenditures up to $25,000.

• Ensures rent is collected by Community Managers at each community on a timely basis.

• Reviews monthly property accounting reports and compiles reports as required. Prepares monthly P&L variance explanations.

• Ensures internal control practices are adhered to.

Requirements

• Bachelor's Degree in Real Estate, Hospitality, Business, or related field (Required)
• 5 years in property management experience, including 2 years supervisory experience (Required)
• Demonstrated leadership abilities
• Excellent interpersonal and communication skills
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
• Strong organizational skills
• Working knowledge of basic accounting principles
• Intermediate computer proficiency including the ability to use the Microsoft Office Suite, email, and internet
• Flexibility to respond to community needs during non-business hours
• Must have a valid driver's license

Benefits

• Comprehensive Medical and Prescription coverage with 4 plan options
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Talent Community and explore Corporate Headquarters jobs at Sun Communities