RV Service Advisor

Customer Service Intake

- Greet customers, document concerns, and create accurate repair orders.

Service Coordination

- Work closely with technicians to ensure timely and correct repairs.

Estimate Preparation

- Provide clear and accurate parts and labor estimates.

Status Communication

- Keep customers informed throughout the repair process.

Warranty Support

- Assist with warranty claims and required documentation.

Parts Collaboration

- Coordinate with the parts department to source needed components.

Quality Review

- Verify completed work orders and ensure customer satisfaction.

Record Management

- Maintain organized and compliant service documentation.

Qualifications

- High school diploma or GED required. - One year of dealership experience is preferred. - Equivalent combinations of education and experience will be considered.

Pay & Benefits

- Compensation is based on experience and skill. This is a salary plus commission position. - Regularly required to stand, walk, reach, talk, and hear. - Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. - Must regularly lift/move up to 25 lbs and occasionally 100+ lbs. - Vision requirements include close vision and ability to adjust focus. - Reasonable accommodations available. - Health Insurance - Dental & Vision - 401(k) - Sick and/or Vacation Pay