Runner, Premium Club Level

This is a part-time seasonal event-based role in the evenings and weekends, eligible for 401K and Colorado Sick leave.

Responsibilities

• Deliver food and beverages from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table and seat numbers.
• Lead communication between the servers and culinary team.
• Read kitchen tickets to ensure quality and accuracy of all orders.
• Monitor and observe guests' dining experience—ensure guests are satisfied with the food and service; check with customers to make sure they have everything they need each time you arrive at a table.
• Respond appropriately to guest requests and communicate them to the server immediately.
• Responsible for the overall cleanliness of the restaurant and service areas.
• Assist bussers as needed with clearing tables, especially with large parties and during peak periods.
• Provide guidance to guests including dining options and general attraction information.
• Perform general cleaning tasks to adhere to health and safety standards.
• Complete other duties as assigned by supervisor.
• Bring hot boxes or loaded carts up to 50 pounds to the portable on your floor.
• Refill cases of beverages in the coolers for the 2nd floor and self-serve coolers or other product.

Qualifications

• At least two years of experience working in the food and beverage industry as a busser or food runner.
• Ability to skillfully carry three entrée plates at the same time for long distances up to 150 ft.
• Ability to retain and recite menu details.
• Understanding of the expo process in a fine dining restaurant.
• Ability to read kitchen tickets and understand seat number, table numbers, and course breakdowns.
• Ability to work long hours and flexible shifts including mornings, nights, weekends, and holidays.
• Excellent knowledge of food and beverage preparations, table settings, service standards, guest relations, and etiquette.
• High school diploma.
• Ability to succeed in a fast-paced environment.
• Maintain personal hygiene and a well-groomed appearance standards.
• Ability to work independently or in a team setting during setup and execution of service.
• Willingness and drive to exceed guest expectations.
• Ability to effectively listen and take direction from supervisor.
• Ability to work under pressure while maintaining a smile.
• Ability to transport up to 50 lbs on a continuous basis in food and beverage, push and pull carts, hotboxes, or racks.
• Ability to stand and walk for long periods of time, kneel, and crouch.
• Ability to read, speak, and write English to communicate with guests.
• Must have a working email to communicate with managers.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training, and any additional job-specific safety training.

Pay

$18.81 per hour

Schedule

• Part-time seasonal event-based role.
• Evenings and weekends.

Benefits

• Eligible for 401K.
• Colorado Sick leave.