Club Runner

About the role

The role is based at Keswick Hall, an 80-room luxury boutique hotel located in the picturesque Blue Ridge Mountains region, near celebrated landmarks like Monticello and the University of Virginia. The hotel features a new luxury spa, sports and aquatics center, and a renowned golf club.

Responsibilities

• Work with a "sense of urgency".
• Create a warm, friendly, relaxed atmosphere for the enjoyment of our guests.
• Provide professional, courteous and efficient presentation of food and beverage service to all guests.
• Clean and set up tables in the outlet and perform other food service-related duties, including general cleaning and set up.
• Stack trays properly for efficient unloading for stewarding and always ensure proper safety standards.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, and completing daily cleaning checklist.
• Set up, stock, and maintain work areas.
• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures and utilizing cleaning to adhere to health and safety standards.
• Describe the food items thoroughly to the guests upon delivery.
• Work harmoniously and professionally with co-workers to assist in set up and clean-up of tables; restock items and utensils necessary for plating within the respective restaurant.
• Perform other duties as assigned.

Qualifications

• Knowledge of all food and beverage products are offered and how they are prepared.
• Average reading, writing and oral proficiency in the English language.
• Strong sense of urgency and organization.
• Strong commitment to service.
• Great attention to detail.
• Solid communication skills.
• Ability to work a variety of shifts as will involve days, evenings, weekends and holidays.
• Strong customer service skills.
• Strong interpersonal and team player skills.
• Must possess the ability to organize and prioritize.

Skills and Abilities

• Knowledge of all food and beverage products are offered and how they are prepared.
• Average reading, writing and oral proficiency in the English language.
• Strong sense of urgency and organization.
• Strong commitment to service.
• Great attention to detail.
• Solid communication skills.
• Ability to work a variety of shifts as will involve days, evenings, weekends and holidays.
• Strong customer service skills.
• Strong interpersonal and team player skills.
• Must possess the ability to organize and prioritize.

Education/Experience

• Minimum of a high school diploma (or equivalent) and 0-2 years of food and beverage experience.

Licenses/Certifications

• None required.

Physical Demands

• Must be able to go up and down staircase as well as stoop and bend.
• Must be able to lift up to 25 pounds.

Uniform Requirement

• Non-Slip Shoes.
• Uniform will be provided.
• Employees are responsible for maintaining a clean/crisp looking uniform.